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Wachovia Kicks Off Second Annual “Who Would You Thank?” Contest


Contest Awards Winners More Than $35,000 to Pay Thanks Forward

CHARLOTTE, NC—In celebration of National Customer Service Week, Wachovia Corp. (NYSE:WB) launches its second annual “Who Would You Thank?” contest, encouraging customers to say thank you to someone special in their lives.

“At Wachovia, we deeply value our customers and work to show our appreciation each day through exceptional customer service,” said Robert K. Steel, CEO and president of Wachovia Corporation. “Our ‘Who Would You Thank?’ contest is important because it allows us to express our gratitude while giving customers the opportunity to say ‘thank you’ to others.”

To honor the universal spirit of gratitude, the Wachovia contest is open to customers and non-customers. Anyone 18 years of age or older is invited to share first-hand, compelling stories of someone they would like to thank and why. Wachovia will then help one grand prize winner bring that thank you to life with a $10,000 prize.

Last year’s contest allowed the Puckett family of North Carolina to thank Georgia native John Lane, who heroically saved the lives of Gary and Sally Puckett. More than just a good Samaritan, Lane risked his own life by pulling the couple from a burning car—an extraordinary act deserving of an extraordinary thank you.

This year’s entries must be 250 words or less and can be submitted by visiting or An independent panel of judges will select one grand prize winner and 15 additional winners to receive cash prizes ranging from $1,000 to $10,000 to thank their nominees. Contest rules are available at

The 2008 “Who Would You Thank” contest will run through National Customer Service Week, concluding on Oct. 10, 2008. Congress proclaimed National Customer Service Week a national event in 1992. It is observed the first full week of October.

Exceptional customer service is a hallmark of Wachovia, as marked by the company’s No. 1 ranking for seven consecutive years in the American Customer Satisfaction Index, a cross-industry survey of consumer satisfaction conducted by the University of Michigan Ross School of Business.

About Wachovia

Wachovia Corporation (NYSE:WB) is one of the nation’s largest diversified financial services companies, with assets of $812.4 billion and market capitalization of $33.5 billion at June 30, 2008. Wachovia provides a broad range of retail banking and brokerage, asset and wealth management, and corporate and investment banking products and services to customers through 3,300 retail financial centers in 21 states from Connecticut to Florida and west to Texas and California, and nationwide retail brokerage, mortgage lending and auto finance businesses. Globally, clients are served in selected corporate and institutional sectors and through more than 40 international offices. Our retail brokerage operations under the Wachovia Securities brand name manage more than $1.1 trillion in client assets through 14,600 financial advisors in 1,500 offices nationwide. Online banking is available at; online brokerage products and services at; and investment products and services at


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