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Ticket Servicos Selects EMC for Information Lifecycle Management of Oracle Applications


Brazilian-based Pioneer and Leader in Meal Covenant Services Chooses EMC for Database Archiving; Aims at 40 Percent Storage Cost Savings in Oracle Applications Environment

Hopkinton, Mass.-Monday, December 19, 2005, EMC Corporation, the world leader in information management and storage, announced today that Ticket Serviços, an Accor company located in Brazil, and national leader in government-mandated meal voucher services, is implementing EMC DatabaseXtender software in a tiered storage environment to achieve a higher return on investment from their Oracle E-Business Applications Suite for finance and accounting. Ticket Servicos will leverage DatabaseXtender to migrate and archive Oracle application information to a historical database across multiple storage platforms as it changes value over time. As a result of this information lifecycle management strategy, Ticket Servicos will improve application performance, achieve faster data back-up and recovery, and reduce total storage costs.

In Brazil, the law requires that companies provide meals to employees during work hours. Ticket enables companies to meet this social responsibility by coordinating meal vouchers between company employees and a network of authorized stores and restaurants. In addition, Ticket provides organizations with food and transportation vouchers for employees to buy food from markets and fuel their cars at gas stations for travel to work. Currently, Ticket works with 50 thousand companies, 4.5 million users and a network of 280 thousand authorized stores. Due to the rapid expansion of its business, the company was experiencing significant growth of information in their Oracle finance and accounting databases.

Elain Aere, Information Technology director for Ticket Servicos, said, “The Oracle database was growing by about 20 gigabytes a month. In order to support such growth we needed to properly manage the information across multiple storage platforms to prevent operation hazards.”

In addition to its reduction in storage costs, Ticket expects DatabaseXtender to bring the company improved database performance by reducing the backup window and improving data retrieval.

“With EMC DatabaseXtender, we hope to cut storage costs in the Oracle environment by approximately 40% in the coming years,” added Ticket’s Aere. “DatabaseXtender allows us to divide our data repository in two, enabling us to truly drive our information lifecycle management strategy. One part will hold active information that can be accessed at any time by users. The other will store accessible historical data. The idea is to keep active data in a robust, high-performance platform and the historical database in smaller storage systems.”

DatabaseXtender open archiving software streamlines production databases by relocating inactive data to a more cost-effective tiered storage environment. DatabaseXtender performs the data relocation while maintaining all existing data relationships as if the data is still stored within a single production environment. Following data relocation, users continue to use native applications to transparently monitor, analyze and use data stored in both the production and historical databases.

EMC has made enhancements to the latest release of the software – version 5.0 – including new support for SAP and Oracle, expanded archiving functionality and improved usability for testing and development. Now, users can seemlessly access archived SAP data through R/3 and Business Intelligence applications and archive transactional Oracle data in a real application cluster environment. With expanded XML archiving to EMC Centera and other media, customers can enhance their ability to remain compliant with internal and external regulations as well as improve backup and recovery performance. Finally, DatabaseXtender’s usability improvements for testing and development instance subsetting enable customers to streamline and easily configure test and development environments.

About Ticket

Active in Brazil since 1976, Ticket won the historical leadership of the meal–ticket sector with Ticket Restaurante. In its 28 years of operation in the country, the company also broadened its field of activities by launching innovative products such as Ticket Alimentação, Ticket Car, Ticket Transporte and Ticket Seg. With offices throughout the country, Ticket services 50 thousand customer companies and 4.5 million users via a network of 280 thousand authorized businesses in the 4,800 thousand Brazilian municipalities.

Ticket Serviços is an Accor company, a worldwide group and European leader in the hotel, travel and services business, operating in Brazil for 28 years now. Today the company has 28 thousand employees at the Ticket Serviços, GR Soluções de Alimentação, Accor Hotels, Carlson Wagonlit Travel, Accor Tour, Incentive House and Dalkia Infra 4.

About EMC

EMC Corporation (NYSE: EMC) is the world leader in products, services and solutions for information management and storage that help organizations extract the maximum value from their information, at the lowest total cost, across every point in the information lifecycle. Information about EMC’s products and services can be found at
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EMC is a registered trademark and Centera and DatabaseXtender are trademarks of EMC Corporation. Other trademarks are the property of their respective owners.


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