Questra Corporation Among Top 125 Most Influential Manufacturing Technology Providers

Questra Corporation, the leader in Intelligent Device Management (IDM), has announced that the editors of START-IT magazine have chosen Questra as one of the 125 most influential companies providing innovative technology solutions to the manufacturing industry. A key resource for 50,000 manufacturing executives in the U.S., START-IT magazine is uniquely qualified to evaluate technology providers because of its editorial focus on the business strategies that best leverage today’s technologies and on the IT partnerships essential to achieving business goals.

“This year’s START-IT 125 listing provides a snapshot of the industrial market and the companies with the greatest impact on its direction,” said Peggy Smedley, editorial director of START-IT magazine. “Manufacturers face unprecedented challenges in today’s marketplace. Innovative technology and strategic relationships such as those developed by Questra are essential to the success of global manufacturing.”

Two of these challenges include lowering service operational costs and generating new service revenues. The Questra IDM Application Suite™, which proactively monitors and manages remote intelligent devices, enables equipment manufacturers to surmount these challenges by optimizing their service organizations’ business processes. With the Questra solution, manufacturers can move from a reactive to proactive service model, improving their service organization’s bottom line and increasing end-customer satisfaction. Recent customer metrics demonstrate that with a Questra-enabled service, a manufacturer’s service organization can remotely solve more than 95% of software problems and over 40% of actual hardware problems. Leading global equipment manufacturers, including Agfa, Heidelberg, Eaton, and GE, have successfully launched branded remote monitoring and diagnostics services based on the Questra IDM solution.

Questra’s strategic partnership with SAP, the world’s largest business software company, has recently resulted in the industry’s first Enterprise Service-Oriented Architecture (Enterprise SOA)-compliant IDM solution. This latest release of Questra’s IDM solution empowers customers and partners to perform seamless, sophisticated business process innovation and integration, combining equipment performance data with other business application data for increased productivity and revenues. It is the foundation for the recently released Questra RemoteService™ Composite Application v2.0, which runs on the SAP® NetWeaver™ platform and enables equipment manufacturers to reduce service costs and improve customer service through automated service notifications.

Questra has also forged productive partnerships with world-class systems integrators, including Atos Origin and Sumisho Computer Systems Corporation, to ensure the speed and success of large remote service deployments worldwide.

“Questra continues to see tremendous momentum with our product development, customer deployments, and strategic partnerships,” said Walt Rossi, vice president of marketing at Questra. “It’s obviously quite satisfying to have our efforts further validated by industry-recognized awards and honors such as this one from START-IT magazine.”