Torchy’s Tacos Spices Up its Operations with Oracle Cloud

Torchy’s Tacos, an Austin-based restaurant serving craveable tacos and award-winning queso has implemented Oracle Simphony Cloud Point-of-Sale (POS). With a single restaurant POS across its 125 US locations, Torchy’s can unify its digital engagement channels and improve operations with automation and real-time data and analytics. This includes supporting better management of staff and costs with easier onboarding, improved inventory management, and faster speed of service. The platform has also enabled Torchy’s Tacos to be more efficient in both its online and mobile ordering channels, which can help to increase sales.

“Though each Torchy’s Tacos location has its own unique and different design, our commitment to top-notch ingredients is found in all our kitchens,” said Thai Tran, chief technology officer, Torchy’s Tacos. “Managing local suppliers and menus across various locations requires an enterprise-grade restaurant platform that offers flexibility and seamlessly connects kitchen, inventory, and supply chain systems. With Oracle, we are confident we can meet guest demand and serve up our famous ‘Damn Good’ Tacos faster and more efficiently, no matter how or where they decide to order from us.”

Torchy’s Tacos is outfitting its locations with a combination of Oracle Workstation 6 and mobile tablets so that staff can engage with guest’s tableside and fire off orders to the kitchen immediately. Utilizing the expansive library of validated restaurant integrations found on the Oracle Cloud Marketplace, and cross platform extensibility layer, Torchy’s Tacos now has a robust technology stack that can easily expand as they seek out new ways to engage with guests and staff.

The Simphony Transaction Services and Business Intelligence APIs, core to the Oracle digital technology platform, also ensures real-time menu changes are distributed to digital guest-facing endpoints. Simultaneously, automated transaction data updates back-office systems to help to maximize visibility into business performance.

“Torchy’s Tacos is a great example of how modern restaurant operators are balancing business performance with brand promise,” said Simon de Montfort Walker, executive vice president and general manager of Oracle Restaurants. “With Oracle’s digital transaction platform, they can effectively test new concepts and add new technology swiftly to help increase the value to the business, guests, and staff.”

Torchy’s Tacos selected Oracle in Q4 FY2023.

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About Torchy’s Tacos

The Torchy’s Tacos story began 17 years ago in Austin, Texas, when Mike Rypka bought a food trailer and a vibrant red Vespa. The CEO and founder of Torchy’s Tacos built a menu out of experimental tacos that were coined by fans as “Damn Good.” Today, Torchy’s Tacos currently has over 125 locations across 14 states and counting. They are all committed to serving only the highest quality ingredients and made-to-order meals. By living the Damn Good mantra, Torchy’s Tacos is always innovating to deliver the most unique tacos, coveted queso, and refreshing margaritas in the game, including the rotating Taco of the Month, an untraditional taco offering that keeps Taco Junkies coming back for more.

About Oracle Restaurants (formerly Oracle Food and Beverage)

Oracle helps ambitious food and beverage providers transact in new ways, place their guest is at the center of every business decision and deliver great guest experiences. With Oracle Simphony Cloud, an open and extensible digital transaction platform for unified restaurant commerce, thousands of operators around the world inform and automate their operations and deliver personalized staff and guest experiences. Learn more at Oracle Restaurants.

About Oracle

Oracle offers integrated suites of applications plus secure, autonomous infrastructure in the Oracle Cloud. For more information about Oracle (NYSE: ORCL), please visit us at www.oracle.com.