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Mitsubishi Electric to Establish FA Products Service Center in Malaysia

New facility will strengthen local customer training and product service and support

Mitsubishi Electric Sales Malaysia Sdn. Bhd., home of new Malaysia FA Center
Mitsubishi Electric Sales Malaysia Sdn. Bhd., home of new Malaysia FA Center

Mitsubishi Electric Corporation (TOKYO: 6503) announced today that it will establish the Malaysia FA Center on the premises of its subsidiary Mitsubishi Electric Sales Malaysia Sdn. Bhd., which is located in Selangor state on the west coast of Peninsular Malaysia. The new facility, which is scheduled to start operating on March 1, will strengthen servicing and support for Mitsubishi Electric factory automation (FA) products in Malaysia and thereby facilitate expansion of the company’s local business in FA systems.

The Malaysian FA market largely comprises an expanding base of local and Japanese enterprises. These firms span numerous industries, including electrical, electronic, automotive, food and beverage, and more, each of which requires various services for the FA products they use. Until now, the servicing of Mitsubishi Electric’s FA products in Malaysia has been handled by the company’s ASEAN FA Center in Singapore. To improve local access to timely service and support, Mitsubishi Electric has now decided to establish the Malaysia FA Center, which will also provide training, technical consultation and proposals for system enhancements and upgrades to meet the rising expectations of local customers.

Malaysia FA Center

Location     Mitsubishi Electric Sales Malaysia Sdn. Bhd.
Startup       March 1, 2021
Market       Malaysia
Employees 21 engineers (1 Japanese)
Business     Technical consultations, system proposals, product training and repairs targeting programmable logic controllers, inverters, servos, graphic operation terminals and robots, with service available in English, Malay and Japanese

Mitsubishi Electric Sales Malaysia Sdn. Bhd.
President        Hiroaki Ashizawa
Location        Lot 11, Jalan 219, POBox 1036, 46860 Petaling Jaya, Selangor Darul Ehsan, Malaysia
Ownership     Mitsubishi Electric Corporation: 30%
Mitsubishi Electric Asia Pte. Ltd.: 70%
Paid-in capital            7 million Malaysian ringgits
Established    September 1981
Employees     125 (as of Feburary 2021)
Business        Sales and after-sales service for air conditioners, home appliances, factory automation products and industrial automation machinery

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