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Danya Shea and Bryan J Noel pen a strategically-timed book titled “Radical Customer Empathy: An Introduction to the Empathy Framework Methodology”

This book will be on exhibit at the upcoming 2020 Tucson Festival of Books

Orlando, FL – WEBWIRE

“A great book to add to your tool kit if you are a founder, CEO, marketing executive, etc. Radical Customer Empathy fills in the gaps left by books like Business Model Canvas, and Value Proposition Canvas.”

The purpose of this book is to REVOLUTIONIZE the way you do marketing! You’ll think faster, be more prepared, have more clients and be more effective by the end. The book is written for responsible, value-based companies that have acknowledged a real consumer need and have put their heart and soul to fulfill that need with professionalism and efficiency. You’ll be a better marketer once you finish this book. You will learn how to define your ideal customer experience; understand the importance of the customer mindset at different purchasing stages, and increase your marketing strategy’s focus and effectiveness.

Explore the well-researched, eye-opening, and carefully engineered marketing framework of Danya Shea and Bryan J Noel by supporting their book “Radical Customer Empathy: An Introduction to the Empathy Framework Methodology” as they present it this BookExpo New Title Showcase on July 22-26, 2020 at the Javits Center, NYC, or purchase paperback copy of it on Amazon or on their official website here at
Radical Customer Empathy: An Introduction to the Empathy Framework Methodology
Author | Danya Shea & Bryan J Noel
Publisher | Book Baby
Published Date | October 24,2019
Genre | Business and Money
ISBN-13 | 978-1543983166
Paperback Price | $79.99
About the Authors

Danya Shea I believes widespread improvement of empathic competencies in business and organizational leadership will assure a happy and healthy future for us all. As a committed empathy champion, she get satisfaction from facilitating competency development in forward-thinking founders and leaders who want to build impressive organizations and feel great about doing it. Shea’s leadership and teaching on empathy in business and modern business design have earned her recognition by the Orlando Business Journal as one of twelve Economic Game Changers; and a Business Journal’s Women Who Mean Business and a Top 40 Under 40. She has appeared on FOX35, PBS, NEWS13, and in the Orlando Sentinel.

Bryan J Noel is a brand-focused and process-driven sales and management consultant with experience informing go-to-market plans, early stage company growth strategies, and global brand creative executions. With career experience in management positions, creative consulting, and founding roles, Bryan has an empathetic view into the leader’s desire to meet and exceed organizational objectives. Bryan has partnered with over 150 organizations, including American Cancer Society, Ogilvy and Mather, Goodwill, Blue Cross Blue Shield, in effort to design strategic recommendations that meet organizational objectives.

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 Danya Shea
 Bryan J Noel
 2020 Bookexpo New Title

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