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New IDC MarketScape Shows Buyers Value Salesforce Implementation Ecosystem Vendors With IT and Business Expertise


International Data Corporation (IDC) has released a new IDC MarketScape report profiling and positioning the leading vendors participating in the worldwide Salesforce implementation services market. This research found that buyers believe in order for vendors in the Salesforce implementation ecosystem to be successful, they must possess a combination of IT and business expertise.

The IDC MarketScape: Worldwide Implementation Ecosystem 2015 Vendor Assessment (IDC #255142) report evaluates the following 12 vendors – Accenture, Appirio, Bluewolf, Capgemini, Cloud Sherpas, Deloitte, HCL, IBM, PwC, TCS, Tech Mahindra and Wipro.

This IDC MarketScape methodology placed Accenture, Appirio, Bluewolf, Deloitte and PwC in the “Leaders” category.

“As Salesforce keeps adding new solutions to its portfolio, the implementation of Salesforce-based cloud solutions is becoming ever more complex. This coupled with the top buyer priority of being able to achieve desired business outcomes indicates that the successful services vendors in the Salesforce implementation ecosystem must possess solid industry/business process knowledge along with wide-ranging technical expertise,” says Ali Zaidi, senior research analyst, IT Consulting and Systems Integration Business Strategies at IDC.

About IDC MarketScapes

IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of IT, telecommunications, or industry-specific suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT, telecommunications, or industry-specific vendors can be meaningfully compared. The framework also provides technology buyers with a transparent foundation to allow companies to independently compare the strengths and weaknesses of current and prospective vendors.

For more information about IDC MarketScapes, please contact Karen Moser at

About IDC

International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. With more than 1,100 analysts worldwide, IDC offers global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries. IDC’s analysis and insight helps IT professionals, business executives, and the investment community to make fact-based technology decisions and to achieve their key business objectives. Founded in 1964, IDC is a subsidiary of IDG, the world’s leading technology media, research, and events company. To learn more about IDC, please visit Follow IDC on Twitter at @IDC.

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All product and company names may be trademarks or registered trademarks of their respective holders.

Companies Covered:

Accenture Plc, HCL, Appirio Inc., IBM, Tech Mahindra Limited, Capgemini S.A., Tata Consultancy Services Limited, Wipro Limited, PricewaterhouseCoopers LLP, Bluewolf, Inc., Deloitte, Cloud Sherpas, Inc.

Regions Covered:

United States

Topics Covered:

IT consulting services, IT operations and implementation, Systems integration services, Technology buyer


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