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Agilent Technologies Receives Award for Outstanding Customer Service


Agilent Technologies Inc. (NYSE: A) has been recognized with a Reviewers’ Choice Award for outstanding customer service from SelectScience, an independent, expert-led scientific review.

SelectScience reviewers, which include scientists from around the world, judged Agilent’s customer service to be the best in the laboratory products industry. As one reviewer put it: “On every occasion that I have dealt with Agilent’s customer support they have been spectacular.”

“Agilent is honored to be recognized by our customers through SelectScience,” said Doug McDougall, Agilent vice president and general manager of Global Customer Service Operations. “It’s a validation of our highly trained engineers and the relentless focus we all put on customer service. We believe that this recognition stems from Agilent’s ability to be a true partner, always putting our customers first and ensuring that they can focus on producing life-changing results.”

“The Reviewers’ Choice Awards showcase the power of impartial reviews and enable scientists to make informed purchasing decisions,” said SelectScience editor-in-chief Kerry Parker.

The Reviewers’ Choice Awards are the newest category of SelectScience’s annual Scientists’ Choice Awards.

Winners were announced during Pittcon, the world’s largest annual conference and exposition on laboratory science, earlier this month in New Orleans.

About the Scientists’ Choice Awards

SelectScience, an independent, expert-led scientific review resource for the worldwide scientific community, began the Scientists’ Choice Awards in 2007 to enable scientists to voice their opinions on the best laboratory products. Once a year, SelectScience invites members to nominate their favorite products of the year in each category. For more information, visit

About Agilent Technologies

Agilent Technologies Inc. (NYSE: A), a global leader in life sciences, diagnostics, and applied chemical markets, is the premier laboratory partner for a better world. Agilent works with customers in more than 100 countries, providing instruments, software, services, and consumables for the entire laboratory workflow. Agilent generated revenues of $4.0 billion in fiscal 2014. The company employs about 12,000 people worldwide. Information about Agilent is available at

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