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NewVoiceMedia helps Platform Black win World’s Best Supply Chain Finance Provider Award


NewVoiceMedia, the leading cloud contact center vendor, has helped alternative finance company Platform Black win ’Best Payables Supplier Financing Solution’ at Global Finance magazine’s World’s Best Supply Chain Finance Providers Awards.

Announced, the winners of the eighth annual awards were selected by Global Finance’s editorial team, with input from industry analysts, corporate executives and technology experts. Selection was based on criteria ranging from market share, to client-specific implementations.

Platform Black has transformed its sales operation with NewVoiceMedia’s true cloud contact center technology. The business deployed ContactWorld for Sales and Marketing, with Salesforce integration, to drive sales effectiveness and has traded over $121m in less than two years.

Jonathan Gale, CEO of NewVoiceMedia, commented, “The World’s Best Supply Chain Finance Providers Awards recognize factors such as market share and global coverage, product innovation, customer service and technology, so we’re thrilled that Platform Black has been rewarded for its outstanding results. ContactWorld for Sales and Marketing is helping further strengthen Platform Black’s leading position in the market, as its customers and prospects, have significantly benefited from the solution. This accolade closely follows the company’s success at the Financial World Innovation Awards, so we’re delighted that it continues to be formally recognized.”

Lucinda Anderson, Marketing Manager at Platform Black, said, ”In less than two years, we’ve created a new financial services product and traded over $121m, which is an incredible achievement for Platform Black. ContactWorld has transformed our sales business – offering us complete visibility of all customer interactions and enabling us to communicate in a way that’s appropriate to each customer or prospect. We’re honored to have been recognized for our hard work with such a prestigious award.”

“Geopolitical risk has continued to rise over the past year—affecting some key basic commodities and manufacturing hubs. This highlights the critical importance of having and maintaining a secure supply chain,” said Joseph Giarraputo, publisher and editorial director of Global Finance. “One key element of this is ensuring that suppliers have the funding they need in order to operate effectively and efficiently. With these awards, we highlight those providers that are best helping clients to achieve this goal.”

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