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PremiTech and Charon Systems Form Strategic Distribution Partnership


Canada’s Premier Citrix Platinum Solution Advisor First to Distribute PremiTech’s Performance Guard Products Nationwide

MORRISTOWN, NJ, 03/07/2005, PremiTech, a leading provider of software for auditing and optimizing IT performance, today announced it has formed a strategic partnership with Charon Systems Inc., a Bell Canada Company and Canada’s leading end-to-end, full-service information technology provider. The strategic partnership agreement enables Charon Systems to distribute the entire range of PremiTech Performance Guard™ systems management products to resellers and end-user organizations across Canada.

A Platinum Citrix Solutions Advisor, Charon Systems specializes in Information Access Solutions, as well as Security, Storage and Managed Services. Charon Systems maintains specific expertise in sales and support of Citrix application server computing solutions, as evidenced by its unprecedented third receipt of the “Citrix Solutions Advisor of the Year” award that recognizes outstanding sales and support of Citrix application server computing solutions across Canada. Charon Systems focuses on delivering complete end-to-end IT solutions that enable companies to optimize IT efficiencies and reduce the cost of running their organizations.

“This partnership will benefit PremiTech and Charon Systems by increasing the visibility and market presence of the Performance Guard line of products in Canada,” said Henrik Rosendahl, executive vice president of PremiTech. “But more importantly, organizations across the country will now have local access to solutions that will enable them to monitor and tune performance of their entire IT infrastructure.”

This partnership provides Charon Systems with the ability to re-sell -- on either a licensed or hosted basis -- PremiTech’s industry-leading products that address end-user focused systems monitoring. By delivering a complete solution with Performance Guard, Charon Systems will enable its customers to ensure they are receiving adequate quality of service from their outsourced provider or internal IT systems. Performance Guard also enables IT management to rapidly determine the root cause of system problems so they can drastically reduce the time it takes to solve problems and spend the resources more efficiently when upgrading the infrastructure.

“PremiTech’s impressive line of products is an ideal addition to Charon Systems’ ’best-of-breed’ IT offerings,” said David Fung, CEO of Charon Systems. “The Performance Guard Module for Citrix will integrate perfectly within Charon Systems’ fully integrated end-to-end access infrastructure solutions across our installed base, and has already garnered considerable interest from several high-profile organizations in Canada.”

Performance Guard is an off-the-shelf, standard solution that provides the ability to monitor end-user quality of IT service by delivering consistent, accurate measurement of application performance from the end-user perspective in real time. The Business Transaction Monitor Module enables IT to gain real-time measurements of actual transaction processing time from the clients’ perspective. The Network Analysis Module performs trace route measurements from each end-user PC to auto-discover and map an entire network route, including every component along the way, to identify performance bottlenecks in the network, server and applications. With these abilities, companies can monitor mission-critical IT system performance and resolve issues quickly, increase IT staff and user productivity, and reduce expenses in infrastructure and human resources.


PremiTech is a leading consultancy and software company specialized in IT system performance auditing and optimization. PremiTech’s Performance Guard™ solution is installed at more than 2,000 locations in more than 100 countries and is the only solution of its kind to deliver real-time data on IT system performance from the end-users’ perspective. This actual performance information allows an organization’s help-desk and IT department to provide proactive service before problems occur, and to quickly determine the root cause of a problem when it does occur. For more information, please visit, e-mail Henrik Rosendahl at or call (973) 490-8571.

About Charon Systems

For over a decade, Charon Systems, a Bell Canada company, has been at the forefront of the information revolution, working with clients in all industries to help them leverage the strengths of IT investments, to optimize their business performance and produce value-driven results. As one of Canada’s leading end-to-end information technology solution providers, Charon Systems combines technology and business expertise with innovation, real-life experience, value, and flexibility -- partnering with clients as a trusted advisor, to deliver strategic, cost-efficient solutions that precisely meet and surpass their business and technology needs. More than 2,000 business and government organizations, both local and national, rely on Charon Systems to innovatively and effectively plan, build, integrate, consolidate, secure, and manage their IT infrastructures, using Charon’s time proven best practices. For more information on Charon Systems, please visit


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