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Michelle Dale Introduces The Real “How To“ For Structuring Project Management Spaces So Clients Will Use Them, And Love Them

Michelle Dale from discusses how to properly set up and manage state-of-the-art online client areas and project management spaces so clients will use them and love them.


(Tuesday, November 14, 2012) United Kingdom -  Michelle Dale of tells of how it’s "of vital importance that there is a structure to how that work is handled, right from the word ‘go.’ It’s important that all of the details of the project are kept somewhere safe, and accessible to both you and the client.’

Host Michelle Dale says: “I also find it important that clients are kept on a “need to know” basis, as in, they only see or are exposed to what I feel they need to know about the project or tasks, since I don’t want to overwhelm them with details that are part of the process of getting things done, when they really should be leaving it with us to provide them with the outcome, done right, first time.”

At this point Michelle Dale goes on to say: “The way I operate Virtual Miss Friday is on the basis that I have certain people on the team with certain specific skills, we all work together to produce the desired outcome. Collaboration is kept in the wings while the client is provided with only what is necessary. This, I have found, is the best way to provide services online.”

Michelle, founder of the popular online business blog conveys the idea behind “How To Intake The New Assignment:”

1.  “Step 1: Create a Milestone”
2.  “Step 2: Create a Discussion”
3.  “Step 3: Create a Task”

She then discusses the value of project management and how it’s “a process that must be simplified for all parties involved, and it’s then the responsibility for the project manager to control the overview and make sure everything is operating smoothly between clients and team members.”

Michelle Dale of VA-Live then points out: “I kid you not, clients will love you for this. Even the most stubborn of clients who shy away from online project management systems. The reason generally why they shy away is because they are busy people, and they don’t have the time to learn anything new – “online project management” sounds so heavy. This is the beauty of my structure – they don’t have to really learn much of anything. They get a link, they click on it and they comment, the only place they will ever need to visit is the discussions area of the space, and you can restrict them to only this area via permissions. You can provide a short video showing them how to login, navigate to the discussions area and comment. It’s better than email because everything is recorded in one place, one comment after the other, and they also receive an email every time a new comment is made so they get notified instantly, click, respond, close. It doesn’t get easier than that.”

It’s very clear that Michelle Dale of Virtual Miss Friday strives for perfection in her work whilst holding high the motto, “Above all keep the process simple and uncomplicated.”

To read the full post, and learn more about working effectively with online project management spaces, please visit:


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