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Sigma Systems and Total Telecom to Host ‘Service Transformation’ Webinar for Telecom Service Providers


Virgin Media, BroadSoft, Ovum and Sigma to share insights on next-gen multimedia services

TORONTO - Sigma Systems, an industry leader in Advanced IP Service Fulfillment solutions, in conjunction with Total Telecom, announced today that it is producing an international webinar titled “Service Transformation: Enabling the Next-Generation Operator,” scheduled for April 28. Participants, who represent Virgin Media’s ntl:Telewest business unit, Sigma Systems, BroadSoft and Ovum, will share insights on the critical impact IP service transformation is having on competitive telecom service providers.

Hosted by Total Telcom, the free webinar will cover strategies and best practices for rolling out next-generation multimedia services, including interactive TV, VoIP and unified communications.

“Telecom service providers are facing increasing competition from both traditional and non-traditional competitors, including online-only companies who are stealing away users and market-share,” said Preston Gilmer, vice president of Product Marketing for Sigma Systems. “This webinar with Total Telecom and leading players in the industry will show service providers how transforming their service layer will enable them to deliver new and more compelling IP-based services for improved subscriber loyalty and higher ARPU. “

Sigma Systems is an expert in OSS and service transformation, and its Service Management Portfolio of fulfillment solutions are used by leading operators to deliver IP-based services to residential and business end-users.

The “Enabling Service Transformation” webinar will cover:

• Service transformation trends & strategies
• Migrating to an All-IP Infrastructure
• Using a Service Oriented Architecture (SOA) for the fulfillment of next-generation IP services
• Managing NGN transformation
• Creating common service definitions for multi-network service delivery
• Evolving beyond service replication – going beyond TDM networks for residential and business VoIP services
• Managing multi-service fulfillment of converged services
• Enabling personalized interactivity for advanced video and IPTV services
• The impact of regulation on transformation

Webinar participants include:

• Anne Morris, editor of Total Telecom, who will serve as moderator
• Andrew Biddlecombe, senior product manager for ntl:Telewest
• Brian Cappellani, CTO for Sigma Systems
• David Molony, principal analyst for Ovum
• Dave Walter, director of business development for BroadSoft

The webinar will run at 10 a.m. (EDT) in New York, 3 p.m. (BST) in London, and 10 p.m. (HKT) in Hong Kong. Click here to register for the webinar, or go to:

About Service Management Portfolio
Sigma’s Service Management Portfolio enables the provisioning, delivery and management of integrated offerings, including TV, phone, broadband and wireless services. Sigma’s Residential VoIP Solution and Business VoIP Solution were both named Products of the Year by Internet Telephony magazine. Its Residential Video Solution for IPTV was a finalist for the IPTV World Series Awards’ Best IPTV Service Delivery Platform.

About Total Telecom
Total Telecom meets the information and research needs of the Global Communications industry, from breaking news to expert analysis. It is the leading communications link between end users and the vendors, carriers and resellers of telecommunications technology and services. Visit Total Telecom at

About Sigma Systems
Sigma Systems is the proven global leader in delivering advanced IP service fulfillment solutions. Sigma’s powerful solutions enable the world’s Communications Service Providers (CSPs) to Deliver a Rich Service Experience through communications and entertainment services—over any access technology to any device. The company’s award-winning solutions include order management, provisioning and activation, and active mediation of residential and business VoIP, and Triple, Quad and All-Play services. CSPs around the globe — including Cox, Technology Networks (formerly @NetHome) and Rogers — trust Sigma for service transformation and innovative solutions with market-leading expertise for the delivery of today’s—and tomorrow’s—new services. For more information about Sigma, visit


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