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Accenture Selected by Banco Santander to Support Global Operations


MADRID.– Accenture (NYSE: ACN) has signed a two-year, €100 million agreement with Banco Santander to support the bank’s global operations by providing systems integration, consulting, business process management, information technology outsourcing and business process outsourcing.

In the first phase of the work, Accenture is providing systems integration services to support Santander’s acquisition of Banco Real in Brazil; its acquisition of Royal Bank of Scotland’s European consumer finance unit; and the integration of Abbey National and Alliance & Leicester (A&L) into Santander Group in the United Kingdom. As part of its engagement in the United Kingdom, Accenture is also overseeing change management implementation.

In addition to the current work, the agreement calls for Accenture to develop and implement strategic initiatives relating to Santander’s operations in Spain, Portugal, the United Kingdom, Germany, Mexico, Brazil, Argentina and Chile.

“Thanks to this agreement, we can significantly strengthen our execution capabilities to continue implementing our strategic systems vision, which has made us the most efficient global bank in the world”, said Mr. José Mª Fuster, general technology and operations manager of Grupo Santander.

Juan Marín, who leads Accenture’s Financial Services practice in Spain, said, “Banco Santander’s commitment to excellence in its processes, operations and technology has made it a benchmark institution within the global financial services industry. We look forward to helping the bank in its efforts to achieve global expansion and increased efficiencies.”

Accenture will leverage the full breadth of its capabilities including a deep understanding of pre- and post- merger integration, systems integration, outsourcing and knowledge of the banking industry.


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