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NICE Receives 7-digit Order from Miami-Dade Police Department for NICE Inform


Busiest 9-1-1 Center in Southeastern U.S. serving 2.4 million citizens will deploy NICE security technology in 4 County-wide communication sites

Ra’anana, Israel - NICE Systems Ltd. (NASDAQ: NICE), the global provider of advanced solutions that enable organizations to extract Insight from Interactions to drive performance, today announced the Miami-Dade Police Department has selected NICE Inform and other NICE solutions to capture and manage emergency communications at four County-wide emergency communication sites including a new state-of-the-art communications center scheduled to open in 2009.

The busiest Public Safety Answering Point (PSAP) in the Southeastern U.S., the Miami-Dade Police Department Communications Bureau fields over two million calls annually. The Miami-Dade Police Department will deploy a fully redundant NICE solution, which will include NICE Inform and other NICE solutions all certified for interoperability with Miami-Dade’s mission-critical trunked radio communication system.

The Miami-Dade Police Department serves Miami-Dade County’s unincorporated areas and has law enforcement responsibility for a major international airport and other County sites. All of these sites utilize NICE’s video surveillance solutions today, and in the future the Miami-Dade Police Department will be able to leverage NICE Inform’s multimedia incident reconstruction capabilities as needed to synchronize captured video and voice communications for comprehensive incident reconstruction in critical response scenarios.

“The Miami-Dade Police Department has a reputation for being ahead of the curve,” said Chris Wooten, President, Security Division Americas, NICE. “NICE is pleased to supplement its relationship with the Miami-Dade Police Department through the deployment of NICE Inform, our latest multimedia incident information management technology.”

NICE Inform is the world’s first full-spectrum multimedia incident information management solution for the security market. It provides ground-breaking capabilities for effectively managing incident information from various sources, including audio, video, text and data, streamlining information-sharing, investigations and evidence delivery. The capabilities of NICE Inform also enable agencies and command and control centers to move beyond simply capturing voice communications to centrally capturing and managing many different types of multimedia information central to investigations, such as video, mug shots, affidavits and incident reports. The unique comprehensive capabilities of NICE Inform can be tailored to the specific needs of command and control centers for first responders and homeland security, transportation, government, and private sector organizations, and deliver improved collaboration and operational efficiency to enhance safety and security.

About the Miami-Dade Police Department (MDPD) and the MDPD Communications Bureau
The Miami-Dade Police Department is the largest police department in the Southeastern United States, with approximately 5,000 employees. The Miami-Dade Police Department Communications Bureau is the busiest Public Safety Answering Point (9-1-1 Center) in the Southeastern U.S. The Center comprises over 250 budgeted positions consisting of Police Complaint Officers (Call Takers), Police Dispatchers, Police Records Specialists, Police supervisory personnel and an administrative support staff. The Miami-Dade Communications Center processes 9-1-1 calls in the unincorporated area of Miami-Dade County and 23 municipalities. An annual average of over two million calls for service are handled, over 60% of which are 9-1-1 calls. Miami-Dade County has a population of approximately 2.4 million people making it the most populous county in Florida and the eighth-most populous county in the United States. Miami-Dade County is also Florida’s second largest county in terms of land area, with 1,946 square miles. Visit

About NICE Systems
NICE Systems (NASDAQ: NICE) is the leading provider of Insight from Interactions solutions and value-added services, powered by the convergence of advanced analytics of unstructured multimedia content and transactional data – from telephony, web, email, radio, video, and other data sources. NICE’s solutions address the needs of the enterprise and security markets, enabling organizations to operate in an insightful and proactive manner, and take immediate action to improve business and operational performance and ensure safety and security. NICE has over 24,000 customers in more than 135 countries, including over 85 of the Fortune 100 companies. More information is available at .

Trademark Note: 360° View, Alpha, ACTIMIZE, Actimize logo, Customer Feedback, Dispatcher Assessment, Encorder, eNiceLink, Executive Connect, Executive Insight, FAST, FAST alpha Blue, FAST alpha Silver, FAST Video Security, Freedom, Freedom Connect, IEX, Interaction Capture Unit, Insight from Interactions, Investigator, Last Message Replay, Mirra, My Universe, NICE, NICE logo, NICE Analyzer, NiceCall, NiceCall Focus, NiceCLS, NICE Inform, NICE Learning, NiceLog, NICE Perform, NiceScreen, NICE SmartCenter, NICE Storage Center, NiceTrack, NiceUniverse, NiceUniverse Compact, NiceVision, NiceVision Alto, NiceVision Analytics, NiceVision ControlCenter, NiceVision Digital, NiceVision Harmony, NiceVision Mobile, NiceVision Net, NiceVision NVSAT, NiceVision Pro, Performix, Playback Organizer, Renaissance, Scenario Replay, ScreenSense, Tienna, TotalNet, TotalView, Universe, Wordnet are trademarks and/or registered trademarks of NICE Systems Ltd. All other trademarks are the property of their respective owners.

This press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Such statements are based on the current expectations of the management of NICE Systems Ltd. (the Company) only, and are subject to a number of risk factors and uncertainties, including but not limited to changes in technology and market requirements, decline in demand for the Company’s products, inability to timely develop and introduce new technologies, products and applications, difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel, loss of market share, pressure on pricing resulting from competition, and inability to maintain certain marketing and distribution arrangements, which could cause the actual results or performance of the Company to differ materially from those described therein. We undertake no obligation to update these forward-looking statements. For a more detailed description of the risk factors and uncertainties affecting the company, refer to the Company’s reports filed from time to time with the Securities and Exchange Commission.


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