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All Nippon Airways selects Rockwell Collins’ Dispatch Program to provide long term B787 avionics support


CEDAR RAPIDS, Iowa - All Nippon Airways (ANA) has selected Rockwell Collins’ Dispatch Program for their fleet of Boeing 787 aircraft. The program is scheduled to begin upon delivery of the first Boeing 787 to ANA.

The 10-year fixed price per flight hour agreement provides guaranteed dispatch levels through spares management, logistical support and component reliability improvements for Rockwell Collins’ comprehensive suite of displays, communication, surveillance and pilot control systems.

“We’re honored that ANA has selected our support offering to provide the maximum level of service reliability and flexibility they need to run their 787 fleet efficiently and safely,” said Kent Statler, executive vice president of Rockwell Collins Services. “As the industry transitions to aircraft with more supplier furnished equipment onboard, our Dispatch Program sets a new standard in delivering a total life cycle support solution that helps airlines manage costs while delivering enhanced service to their passengers.”

“The service program we’ve selected from Rockwell Collins reflects a tailored solution that is sure to help us maximize the efficiency of our operation,” said Osamu Shinobe, executive vice president, ANA. “We take great pride in having one of the best records for on-time performance in the industry, and are confident that Rockwell Collins’ Dispatch Program for our 787 aircraft will play a key role in upholding that record.”

Rockwell Collins’ Dispatch Program provides total life cycle support by ensuring guaranteed service levels with reduced operational risk at a predictive cost, by providing spares ownership, logistical support and reliability upgrades.

Customers interested in learning more about the Dispatch Service program and total life cycle support solutions for the Boeing 787 can contact the Rockwell Collins customer response center at or 1.888.265.5467.

Rockwell Collins’ global network of more than 80 locations provides repair and overhaul of avionics equipment for commercial, business, corporate and military operations. Additional logistics capabilities include on-board services, service parts, training and simulator systems and services, technical information services and technical services.

Rockwell Collins (NYSE: COL) is a pioneer in the development and deployment of innovative communication and aviation electronic solutions for both commercial and government applications. Our expertise in flight deck avionics, cabin electronics, mission communications, information management and simulation and training is delivered by 20,000 employees, and a global service and support network that crosses 27 countries. To find out more, please visit


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