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Visa Inc. Statement Regarding Cardholders Affected by Airline Bankruptcies


"Visa and its financial institution partners are committed to helping cardholders through this inconvenient travel time. Travelers who used a Visa card to purchase tickets on an airline that has declared bankruptcy and ceased operations should know that they continue to have options with respect to their travel plans.

"Airline ticketholders may attempt to make arrangements to use their tickets on another carrier on a space-available basis. More information about rebooking may also be available on the airline’s website.

“Consumers who have unused airline tickets purchased with a Visa card should contact the financial institution that issued their card by calling the number on the back of their card to request a refund. Cardholders who need assistance reaching the financial institution that issued their card should call 1-800-VISA-911.”


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