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Verizon Business Enhances Calling Detail for Wholesale Customers


Greater Granularity, Consolidation Improve Expense Controls

Verizon Business wholesale customers now can take advantage of new enhancements to traditional voice and VoIP call records, providing greater granularity of call information.

Wholesale customers can gain additional detail about the costs of a call for their international termination services, enabling added control over expenses. These rating enhancements take into account the rising number of international vendors and provide increased granularity of costs related to international mobile termination and special charges within specific geographic regions.

Wholesale customers also can take advantage of added information in the call-detail record (CDR) as well as improved CDR layout. Changes include expanded field lengths as well as new fields for additional detail that, in turn, increase the wholesale customers’ ability to manage their e-billing activity, track costs, and match their daily CDRs to their monthly invoice. As a result of these CDR refinements, wholesale customers will have the ability to increase their competitive edge.

“Detailed call information is a key business tool for wholesale customers,” said Jim Tyrrell, vice president of corporate marketing for Verizon. “These enhancements put a sharper edge on that business tool.”

Later this summer, Verizon Business also will begin providing consolidated invoice reports for wholesale international termination services, allowing customers to view, monitor and audit call information - all from one report. This report will be consolidated for both traditional voice and VoIP calls, saving wholesale customers valuable time by streamlining their call analysis process.


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