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UPS Names Management Team for Global Freight Forwarding


UPS (NYSE:UPS) has announced a new senior management team to oversee its freight forwarding, global brokerage and non-asset network management services, naming Eric W. Kirchner the president of Freight Forwarding.

The appointment of Kirchner and two other senior managers comes as UPS leverages the integration of its airline operations with its global air freight forwarding services. Earlier this year, UPS launched a simplified global portfolio for shipping air freight, including a substantially expanded express freight option with guaranteed door-to-door service.

Kirchner will oversee a global organization responsible for strategy, performance and revenue growth for forwarding services. He will direct transportation and commercial air and ocean carrier relationships as well as trade lane development and international freight sales to mid-sized businesses. His scope also includes network management of truckload (TL) and less-than-truckload (LTL) contract services to complement UPS transportation capacity.

Kirchner’s management team will include Everette C. Riley, named president, North American Freight Forwarding and Transportation District, and Terry Gavin Sambrook, who becomes the vice president of global brokerage.

“We have a great leadership team here that will align carrier partners across all modes to make it easier for our customers to source products and do business around the world,” said Dan Brutto, president, UPS International.

Kirchner, a 27-year veteran of the transportation industry, joined UPS Supply Chain Solutions in 2004 when UPS acquired Menlo Worldwide Forwarding, Inc., where he served as chief operating officer and held positions in sales, field operations and aircraft scheduling.

During his UPS tenure, Kirchner has directed North American freight forwarding and the alignment of partner carriers with new heavy freight regional air hubs and international gateways. He also led a project to create a unified Enterprise Transportation Group for planning and procurement across all business units.

Kirchner is a native of Chillicothe, Ill. He earned a bachelor’s degree from Indiana University and completed the Stanford Executive Program at Stanford University. He serves as a trustee of The International Air Cargo Association.

Riley now will direct corresponding pickup, delivery and service centers for air and ocean operations in the United States and border transportation to facilitate increased trade between the U.S., Canada and Mexico. He also oversees customer network and transportation management, including UPS Express CriticalSM services for urgent and same-day package and heavy freight shipments.

In addition, he will be responsible for UPS Logistics Technologies, the unit that markets a suite of software systems for routing and scheduling for small to mid-sized delivery fleets, and UPS Autogistics, a service that coordinates the transportation of automobiles from factories to destination dealers.

Riley began his UPS career as a part-time package unloader while attending the University of Texas at El Paso in his hometown. Over the past 25 years, he has moved through various management positions for package operations as well as the coordination of Latin America and southern U.S. border operations for transportation and supply chain services.

Sambrook is responsible for regulatory compliance and the timely clearance of cross-border package and freight shipments throughout the UPS global network. She and her team maintain relationships with officials from global customs organizations to balance international trade facilitation and security.
Prior to this position, Sambrook worked on the alignment of UPS forwarding operations in Asia Pacific, Europe, Middle East and Africa. She also has directed supply chain transportation operations for the eastern third of the U.S.

Sambrook has more than 27 years of supply chain and freight forwarding experience and joined UPS in 2001 when the Fritz Companies were acquired. Originally from South Bend, Ind., she earned her degree from Indiana University and is a licensed customs broker.

UPS (NYSE: UPS) is the world’s largest package delivery company and a global leader in supply chain and freight services. With more than a century of experience in transportation and logistics, UPS is a leading global trade expert equipped with a broad portfolio of solutions. Headquartered in Atlanta, Ga., UPS serves more than 200 countries and territories worldwide. The company can be found on the Web at To get UPS news direct, visit


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