Delta Air Lines Helps Customers Cross Items off their “To-Do” Lists this Holiday Season

2005 Holiday air travel season shaping up to be as busy as ever

ATLANTA, Nov. 18, 2004 – From shopping for just the right gift to preparing that special dish to bring to Grandma’s house, there are enough items on your holiday “to-do” list. Delta Air Lines is here to help you cross “Stress About Holiday Air Travel Plans,” off that list. Customers flying Delta Air Lines during the holidays can make their travel experience simple and stress-free by keeping in mind a few easy tips that will help assure a pleasant travel experience.

Typically, the Tuesday and Wednesday before the U.S. Thanksgiving Day holiday and the following Sunday and Monday are the busiest air travel days of the year. The beginning of 2005’s holiday travel season will be no different. Here are a few things you can cross off your travel planning list:

• Drag all of your luggage into the airport terminal? Why would you do that when Delta makes it so easy for you to use the curbside check-in option? Skycaps can check bags and give you preferred seat assignments.
• Wait in line at the airport to check in? Not at Delta! You can print your boarding pass from home, the office or use our automated kiosks in the airport lobby that take just seconds.
• Wrap all those presents? Don’t bother! Why risk ruining those pretty bows? Besides the TSA may need to open some items for inspection and you don’t want your fancy wrapping to become unfancy.
• Line up like cattle when the airplane is ready to board? You won’t see this when you fly Delta because we’ll call your zone number when it’s time for you to board. So sit. Relax. Take a power nap. Dream about avoiding the jetway line!
• Rush through the airport, desperately trying to make your flight? The holidays are stressful enough without running into an unexpected delay – whether it’s traffic on the road or a longer-than-planned-for line at security. Why add to the stress? Instead, allow plenty of time during busy travel days (90 minutes for domestic and two hours for international) and getting to your gate on time will be like a summer breeze. Remember, if you’re checking baggage, give yourself 45 minutes prior to departure, even on non-peak travel days.
• Search long and hard for flight information? Not a chance. Stay tuned-in by watching the monitors located in most gate areas. They’ll keep you posted about upgrade availability, boarding and departure details. So kick back and take an occasional peak at the monitor to stay informed on the weather in your arrival city.
• Control everything, including the weather? Trust us, if we had a say, never a raindrop or snowflake would fall – especially on the day you’re traveling. Unfortunately, Mother Nature sometimes has her own ideas and she can cause a delay or two, especially in the winter. We’re committed to getting you to your destination on time, but we’re even more committed to getting you there safely. So check your flight status on delta.com, or call us at 1-800-325-1999. And if bad weather causes you to miss your connecting flight, chances are good that Delta has already rebooked you on the next flight. Just scan your original boarding pass at a scan print device located in the gate areas to receive your new itinerary.

So cross the above items off your list and let Delta take care of the tough stuff while you’re traveling this holiday season. After all, you have enough to do! And, you have earned it!

Delta Air Lines is the world’s second-largest airline in terms of passengers carried and the leading U.S. carrier across the Atlantic, offering daily flights to 502 destinations in 92 countries on Delta, Song, Delta Shuttle, the Delta Connection carriers and its worldwide partners. Delta’s marketing alliances allow customers to earn and redeem frequent flier miles on more than 14,000 flights offered by SkyTeam and other partners. Delta is a founding member of SkyTeam, a global airline alliance that provides customers with extensive worldwide destinations, flights and services. Customers can check in for flights, print boarding passes and check flight status at delta.com.

Contact Information

Anthony Black

Senior Manager - Media Relations

Delta Air Lines

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