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NCR Upgrades 1,200 ATMs at India’s HDFC Bank with ‘Jitter-Enabled’ Card Readers


MUMBAI, India - NCR Corporation (NYSE: NCR) today announced that it has successfully upgraded 1,200 HDFC Bank automated teller machines (ATMs) with its ‘jitter-enabled’ card readers that help make common types of skimming attempts ineffective. With this upgrade, all 1,910 ATMs of HDFC Bank are now equipped with ‘jitter-enabled’ card readers.

Skimming comes in different forms, but is basically a fraudulent practice wherein criminals attach a device to the ATM card reader area to capture important card data stored on the magnetic stripe. When a card passes through this fraudulent device it can skim or copy the information on the magnetic strip of the card. NCR’s jitter-enabled card readers help prevent fraud by disrupting these attempts to copy the data with a random stop-start movement during card entry and exit.

Speaking on the security upgrade of its ATM network, Rahul Bhagat, country head for Retail Liabilities, Marketing and Direct Banking Channels, HDFC Bank, said, “Through this deployment of ‘jitter’ card reader technology on all our 1,910 ATMs irrespective of the ATM type, we are proactively moving ahead of criminals who may be on the lookout to attack the ATM channel. With around 60 percent of our customers regularly transacting on our ATMs, it is important for us to ensure that our ATMs are secure, so that our customers feel confident to use the ATM as a convenient and secure medium to route transactions.”

Manjunath Rao, NCR country manager for Financial Solutions in India, said, “While the ATM channel is among the safest in financial services, globally ATMs are increasingly becoming a target for organized crime. To maintain the extraordinary level of trust consumers place in self-service and avoid the hard cash losses associated with fraud, the industry must adopt a holistic security strategy that protects the ATM channel at all potential points of compromise. As ATM fraud migrates and evolves, NCR’s unique countermeasures are critical enablers to mitigate risk and stay ahead of the criminal.”


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