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IBM, NFL Bring Super Bowl Records to the World


GLENDALE, AZ .- The National Football League (NFL) is working with IBM to bring the records of the Super Bowl and a record-breaking year to the world.

With Super Bowl XLII (42) only days away, more than 3,500 members of the global media are relying on for NFL news and updates to report on the world’s biggest single-day sporting event to millions of football fans worldwide. The NFL is working with IBM (NYSE: IBM) as its technology partner to develop the NFL Media portal to help media from around the globe access the information they need most when they need it.

2007 was a record-breaking year for the NFL and some of the leading record breakers are promising to extend these milestones in Super Bowl XLII. But how this information reaches the NFL’s massive, dedicated and increasingly global fan base is a result of technology that is changing the way many people, including reporters, live and work. New forms of collaboration and instant communication are speeding information access and decision making, helping people get their jobs done smarter and faster.

Tom Brady and the New England Patriots have set some of the most visible records in NFL history: first undefeated team through a 16-game schedule; most touchdown passes; and most touchdown receptions in a regular season are just a few to which the NFL Media portal provides customized access. Meanwhile, the New York Giants have set a record for consecutive road victories, including three in the playoffs over Tampa Bay, Dallas and Green Bay, to earn their fourth Super Bowl berth. In addition, reporters can obtain a wealth of critical game day information such as injury reports, interview transcripts and statistics as well as historical information about past Super Bowls, the league and its 32 teams.

“The NFL Media Portal has become a cornerstone for how fans -- our customers -- live, breathe and consume football through the media in the U.S. and around the world,” said Joe Manto, VP of Business Services and User Support, National Football League. “This investment in technology also reflects the NFL’s commitment to innovation and to our media partners.”

Behind this dynamic NFL Web presence is IBM’s industry top-ranked collaboration portal technology for corporate Web sites providing a personalized experience that unleashes information on demand. The IBM portal has also helped NFL Communications team streamline and manage several critical media interactions during the football season, including centralizing the media credentials management process and distributing periodic officiating review and rule change videos.

The IBM portal technology also added dynamic content such as video and audio clips and allowed the league to update content from remote locations, enabling real-time information updates as they happen during games in progress. Seeking to continue effectively serving one of its key audiences and to be the primary source of up-to-the-minute and authentic football information, the NFL decided to revamp its media Web site by building a robust extranet portal that could accommodate spikes in usage as well as dynamic content. The portal also needed to enable the league’s communications arm to publish, share and manage information on the site remotely and in real time.

With the successful launch of the portal, the NFL now has an information technology platform for developing additional specialized portals that cater to its other key audiences.

“The NFL exemplifies how to use IBM collaboration efficiently to benefit its customers and influencers,” stated Michael D. Rhodin, general manager, IBM Collaboration and Lotus Software. “IBM is proud to support the NFL’s current objectives and to demonstrate future Web 2.0-powered portal innovations at Super Bowl Week.”

IBM will demonstrate current and future portal technologies at the Media Center during Super Bowl Week. Market analyst IDC projects the enterprise portal software market will grow by more than 50 percent to $1.4 billion by 2011.

How It Was Built
Working with IBM and IBM Premier Business Partner Gemini Systems LLC (, the NFL created a Web portal to manage its extensive content, provide customizable user interfaces and publish dynamic content. The NFL decided to launch the project beginning with its media-focused site, The site had grown over the past decade and, as a key component of the NFL’s relationship with national and international media, was a perfect candidate for piloting the solution.

IBM orchestrated the solution calling on its broad software portfolio. IBM WebSphere Portal software brings together the various sources of NFL-related information and securely delivers the requested content to subscribers through a portal that’s easy to navigate and is visually appealing. The WebSphere platform enables the NFL to quickly develop portlets that are secure and run efficiently around the clock. In addition, enterprise search provided by IBM OmniFind Enterprise Edition -- integrated into the portal -- helps users search for relevant information, statistics, images and facts throughout the system, even when they may not know precisely what they are looking for. The NFL is using IBM Workplace Web Content Management software to organize, manage and integrate web content with the portal and to provide the platform for updating content. As a result, the NFL can log in to the portal and add or edit content at any time and from any place, with role-based security to protect vital information.

IBM Rational software development and testing tools were used throughout the software development lifecycle. The league builds custom portlets with IBM WebSphere Portlet Factory and IBM Rational Application Developer for WebSphere Software, which pull information from a variety of internal sources to provide fresh content as it becomes available.

In addition to IBM software, two IBM BladeCenter servers keep the portal solution highly available and stable, hosting the production, quality assurance/testing and development environments. On-site at the Phoenix Convention Center, the NFL is running four IBM BladeCenter S systems to support the league’s hotel, media area, journalist credentialing, and the game day media tent. The BladeCenter S system is specially designed to run outside a data center in that it is quiet, blocks contaminates, and is secure with a locking door meant to protect data in all settings. These attributes make the BladeCenter S ideal to run onsite at Super Bowl XLII’s Media Center and in similar remote settings.

As expectations grow for instant access to information, Web 2.0-enabled technologies will accelerate business processes and allow organizations like the NFL to take advantage of the new, more collaborative Web. Not only does this satisfy growing expectations of fans and other constituencies, but it opens the door for the NFL to reach new audiences across globe, including the ability to tap into an increasingly global workforce, enabling work to be completed around the clock and according to demand. Through myriad collaboration technologies, IBM is helping people work when and how they want, share knowledge and experience, and adapt to the needs of a global workforce.


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