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viaLanguage Publishes Translation Guide For Healthcare Industry


First of it’s kind for Healthcare, the guide delivers guidance and best practices for compliance and effective application of language services.

Portland, Ore. – December 31, 2007 – viaLanguage, a leading language translation and localization agency, has just published the first edition of its “Beyond Translation” guide. The guide is designed to help those responsible for translation and localization in health plans and hospitals to better apply translation best practices to effectively meet their goals.

With a step-by-step methodology for dealing with translation issues, a set of case studies related to both hospital and health plan language translation and localization, the guide helps provide a framework for applying translation and localization in the changing healthcare landscape. Its information on addressing healthcare compliance issues, multiple translation best practices for healthcare, as well as industry and government resources, the guide is a how-to handbook for those faced with translation and localization issues.

“When it comes to translation and localization issues in healthcare, the landscape can still be confusing,” according to Dale Paulin, VP Marketing with viaLanguage. “From the regulatory compliance issues that vary by state, to the growing diversity of their Plan Members and their local community, healthcare providers can sometimes find it difficult to decide how to communicate most effectively with their limited-English-proficient members and patients. This guide will help them to both understand and work with those issues in a framework that is effective and replicatable,” he added.

The Beyond Translation Guidebook is complementary and available through the viaLanguage website, or through calling viaLanguage directly.

About viaLanguage
viaLanguage is a leading provider of online language translation and localization services to the healthcare industry as well as corporate clients. Through the unique combination of its Online Language System (OLS), expert linguists and integration capabilities, viaLanguage offers clients, affordable solutions for meeting today’s increasing need for effective translation and localization solutions that address multilingual communications and help ensure regulatory compliance. Language services are designed to help clients quickly and easily develop the very best multilingual Web sites, software applications, marketing materials and other global communications. Clients include a number of hospital systems such as AnMed Health, Blue Cross and Blue Shield organizations such as the Regence Group, and mid-size health plans such as San Francisco Health Plan. Corporate clients include BASF, Citibank and General Motors; as well as many school districts and state governments. Corporate Headquarters are located at 309 SW 6th Avenue, Suite 1200, Portland, OR 97204. For more information, visit or call us at 503-243-2007.

Dale Paulin
VP, Marketing
503-243-2007 Ext. 227


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