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UK Law Firm Launches Free Personal Injury Online Chat Service


Manchester Personal Injury specialists Pannone LLP have launched a new web facility that enables potential claimants to get advice through a free online chat with a solicitor.

Other UK law firms offer a service that allows people to leave questions but Pannone are amongst the first in the world to give this free immediate response service. The online chat service is currently available during normal office hours but it is planned to extend the service as it takes off.

People who have suffered injury through accidents, prolonged exposure to hazardous situations or other reasons can now chat online in real-time with someone who can give them sensible advice.

To take advantage of the free online consultation, claimants simply click on the icon on the Pannone personal injury pages. The solicitor chat is totally confidential and users are under no obligation to use Pannone’s services if they wish to pursue a claim.

Initial users of the system have been a little surprised that they can type a message and get an instant response but have found the service extremely useful. Carol Jackson head of the Pannone Personal Injury Department said “Our new online legal chat service gives individuals who are suffering the opportunity to get advice on their problems when and where they need it. The idea of coming in to a law firm can be quite daunting for many people – using our chat to a solicitor service is a way that people can overcome their initial fears and gain confidence that they have a realistic claim before taking the next step of appointing a solicitor.”

Pannone have specialist personal injury solicitors and litigation lawyers working on abuse claims, car crashes, motorway accidents, motorcycle accidents, claims against uninsured drivers, trips and slips, industrial diseases including occupational asthma and asbestos related diseases, accidents at work, fatalities, cosmetic surgery, traumatic and surgical amputation, injury caused by the police and travel and holiday claims.

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