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Fujitsu the Clear Wintel Laptop Leader for Reliability and Customer Satisfaction, Says Annual PC Magazine Reader Survey


Fujitsu Computer Systems Corporation today announced it has established itself as the clear Wintel laptop leader for reliability and customer satisfaction, according to PC Magazine’s 20th annual Reader Satisfaction Survey. For the fourth year in a row, Fujitsu scored significantly better than average in overall satisfaction, reliability, and likelihood of recommending, and this year received the highest scores in these categories of any Wintel notebook manufacturer. Most other laptop vendors received lower scores for reliability and customer satisfaction. The entire report can be accessed at,1895,2184105,00.asp.

“Fujitsu notebooks are well-engineered products that have stood up to every challenge our students have put them through,” said John Jones, vice president of IT, at Indiana Wesleyan University, which has supplied its students, instructors and administrators with more than 5,000 Fujitsu notebooks over the years. “When you are sending out thousands of notebooks each year to students who rely on them for their education, you simply cannot tolerate a high failure rate. Year after year, Fujitsu notebooks continue to perform well. They last longer and need fewer repairs than notebooks reviewed from other vendors.”

Fujitsu has earned its reputation for reliability during more than 21 years of developing and manufacturing mobile computing devices that keep on-the-go users productive. This year, PC Magazine readers awarded Fujitsu significantly better than average scores for overall satisfaction (8.4), reliability (8.6), and likelihood of recommending (8.2) -- out of a possible 10.

“Our leader position in the Wintel category is the result of our efforts to deliver what our customers really need,” said Paul Moore, senior director of mobile product marketing, Fujitsu Computer Systems Corporation. “This attention to customer needs, combined with our innovative designs, expert engineering, extensive quality testing, and committed customer service results in one of the most reliable systems you can buy. As Indiana Wesleyan University discovered, you can depend on high-performance Fujitsu notebooks for years of dependable service and the best possible mobile computing experience. We don’t call them LifeBooks for nothing!”

A complete line of high-performance Fujitsu LifeBook(R) notebook PCs, ranging from powerful desktop replacements to ultra-portable and convertible notebooks, fit the needs of every mobile user, from professionals to gaming enthusiasts. Fujitsu Stylistic(R) Tablet PCs offer both pen and keyboard inputs, ensuring flexibility and productivity.


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