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PSE&G Advises Residents to Test Their Heating Systems Now, Before Chilly Weather Arrives


With summer drawing to a close, PSE&G is urging its Customers to test their heating systems now, before the chilly weather arrives. If there’s a problem, PSE&G will come out to check and light the pilot -- at no charge -- through September 9th.

“By testing your heating systems early, you will be better prepared for the cold weather ahead,” said Joe Bassolino, manager of business development at PSE&G. “Taking a few minutes to concentrate on this now, when the weather is mild, can help give peace of mind and ensure that your heat works when you need it most.”

PSE&G customers are advised to inspect their furnace and ensure that the pilot light is working properly. Here is some guidance on what to do:

Check your heating system:
• If you have a steam system, check the water in the sight glass. If it is low, turn on the water supply valve to bring the water level up to the half-way mark. Turn off the valve.

• For hot water and warm-air systems, check and replace filters and make sure the blower operates.

Not working properly? PSE&G customers can call the utility, 24-hours a day, 7 days a week at 1-800-350-PSEG (7734) to arrange for help from an appliance service technician.

Start it up:
• If the pilot light is out, follow the instructions on the heating unit to relight it. Let the pilot light burn a few minutes. If the pilot light is already on, set the thermostat to “heat” and raise the setting to five degrees above room temperature. The heater should come on within a minute or two.

Need help lighting the pilot? PSE&G will perform this service free-of-charge through September 9th. PSE&G will charge $25 for this service from September 10th to October 31st.

The utility is also asking customers to keep their homes and yards safe, well lit and free of clutter so that employees can safely access equipment. You can help by:

- Notifying PSE&G of any hazardous conditions, such as loose steps or railings.
- Keeping dogs and other animals secured and away from employees and service areas.
- Keeping the area around your furnace, meter and appliances free and clear of clutter. - Trimming bushes and shrubs in the vicinity helps.
- Making sure the path leading to your meter is safe and properly lit – especially stairs.


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