Cathay United Bank Enhaces Business Operations With Nortel Converged IP COmmunications Solutions

TAIPEI, Taiwan - Cathay United Bank, one of Taiwan’s largest commercial banks, is enhancing its business operations with the deployment of Nortel* [NYSE/TSX: NT] converged IP communications solutions across its branch locations. The new Cathay United Bank network integrates voice and data into a simplified IP network, saving time and costs on managing communications needs. Nortel collaborated with Interstate Communication on the project.
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As part of its communications infrastructure upgrade, Cathay United Bank has migrated to an integrated IP network to more cost-effectively drive its internal communications and enhance operational efficiency. The new network helps Cathay United Bank meet objectives for increasing productivity through simplified and centralized communications management while lowering costs by reducing equipment purchases and leasing fees.

“Many companies have hesitated to convert to a converged IP communications network because of concerns about voice quality, cost and lack of internal technical skills to manage the transition,” said Y.K. Tsai, regional Taiwan leader, Nortel. “Nortel used sophisticated yet easy-to-use technology to integrate Cathay United Banks’ separate voice and data networks to deliver consistent quality of service.”

Cathay United Bank’s new IP network utilizes Nortel’s Communication Server 1000. Nortel Communication Server 1000 is a full-featured IP PBX, providing the benefits of a converged network plus advanced applications and over 750 advanced telephony features. The server is fully distributed over IP, LAN and WAN infrastructure, and supports business-critical applications, including unified messaging, customer contact centers, Interactive Voice Response (IVR), wireless VoIP and IP phones.
Nortel is also providing Network Managed Services from the Nortel Global Services portfolio, which offers a full range of network application, implementation, management and support services for end-to-end, multi-vendor, multi-technology networks.

Nortel is a recognized global market leader in converged IP solutions for enterprises and has deployed IP telephony for thousands of customers around the world. Nortel combines extensive expertise in IP with a broad portfolio of voice and data solutions to provide pre-configured IP migration packages tailored to specific customer business needs.