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Global Crossing selects Alcatel-Lucent for global maintenance services


Alcatel-Lucent (Euronext Paris and NYSE: ALU) today announced that Global Crossing (NASDAQ: GLBC), a leading global provider of telecommunications solutions, has selected Alcatel-Lucent to dramatically reduce their global network maintenance costs and improve network operating efficiencies. Alcatel-Lucent will oversee the maintenance of optical and transport equipment for Global Crossing, by providing technical support, repair, field maintenance and program management services.

“By choosing Alcatel-Lucent to oversee our network maintenance, we’re able to streamline network operations with a common set of processes and to increase scalability, while simultaneously reducing costs, simplifying maintenance and delivering the consistent service levels our customers expect,” said Dan Enright, Global Crossing’s executive vice president of global operations. “Alcatel-Lucent has the global assets and expertise necessary to manage the complex maintenance demands of our global MPLS-based IP network.”

Global Crossing joins a prestigious roster of service providers around the world that are leveraging Alcatel-Lucent’s expertise to manage their complex communications systems, ensuring the quality and reliability of their networks and lowering operating and capital expenditure costs. Alcatel-Lucent has multi-vendor, multi-technology maintenance experience spanning more than 1,600 products from nearly 300 suppliers.

“This agreement underscores Alcatel-Lucent’s breadth of experience in managing complex, multi-vendor communications networks,” said John Meyer, President for Alcatel-Lucent’s Services business. “Service providers have begun to realize the operational importance and cost-savings of having a single point of contact for maintaining and managing today’s complicated networks. Alcatel-Lucent’s network services organization is one of the most experienced in the industry. That experience, backed by the network expertise of Bell Labs, gives us a competitive advantage unrivalled in this space.”


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