Alcatel-Lucent wins network support and maintenance services contract with Brazilian operator VIVO

Alcatel-Lucent (Euronext Paris and NYSE: ALU) today announced the signature of a contract with Vivo, Brazilian leading mobile service provider and the largest mobile operator in the Southern Hemisphere. Alcatel-Lucent will provide technical support and maintenance services for Vivo’s network in the metropolitan region of São Paulo and throughout the country’s west central region. This project reinforces the strategic partnership between Vivo and Alcatel-Lucent and solidifies the supplier leadership in operation and maintenance (O&M) services for fixed and mobile networks in Brazil.

The three-year contract is five times bigger than the one signed last year with Vivo and includes basic maintenance and repair services in 2,300 Vivo base station sites. Alcatel-Lucent will use its broad experience in delivering these type of services to help Vivo reduce its network operating costs while improving the overall reliability of the network.

This new contract demonstrates the breadth and depth of Alcatel-Lucent’ services portfolio, as it encompasses network consulting, design and planning, network operations, optimization and maintenance.

“Vivo is recognized by the market and the regulatory agency of the sector, Anatel, as the operator with the best quality phone calls in Brazil. To offer this quality in all services, we need to have partners that help us to ensure a higher level network availability and excellent performance in our operations, while reducing our ongoing maintenance costs,” said Javier Rodríguez, Vivo’s Networks and Technology Vice-President.

“We have a long-standing and strong partnership with VIVO in telecommunications solutions. With this new contract, we will serve VIVO with the same dedication and excellence that makes maintenance a reason why more customers think of Alcatel-Lucent as a trusted advisor,” said Olivier Picard, President of Alcatel-Lucent’s Europe & South activities. “This is certainly a strategic gain for Alcatel-Lucent and an affirmation of the additional advantages the newly merged Alcatel-Lucent brings to the market. It also consolidates our position as a solutions integrator, business partner and services leader in Brazil.”