Groundbreaking Book Merges Family Systems and Narrative Therapy to Resolve Organizational Conflict

Navigating organizational division requires more than standard conflict management techniques—it calls for a fundamental shift in perspective. In her acclaimed book, “Intervention in Church Conflict: A Narrative-Systems Approach,” author and pastor Dorothy R. Dann presents a proven methodology designed to heal deeply rooted conflict within churches, higher education institutions, and corporate workplaces.

Written as a practical guide for pastors, counselors, consultants, mediators, and organizational leaders, the book addresses the pervasive challenge of guiding groups of “two or more people having two or more opinions.” Grounded in family systems theory and narrative therapy, Dann’s approach moves away from seeking quick fixes or assigning blame. Instead, it focuses on identifying systemic patterns and shifting organizational focus from pathology to health, and from “who has the problem” to “who has the motivation.”

The narrative-systems framework was developed out of personal necessity when Dann, as a newly appointed pastor, was tasked with leading a congregation saturated with the pain of long-term division. Drawing from her counseling studies, intensive research, and 52 hours of clinical supervision, she implemented an intervention that fundamentally transformed the leadership dynamic. By equipping the most emotionally healthy leaders within the system, the intervention fostered a ripple effect that stabilized the entire community.

Key Insights Offered in the Book:

1. Systems Thinking: Understanding how organizational history, anxiety, and relational networks drive group behavior.

2. The Power of Presence: How nonreactive, grounded leadership stabilizes high-conflict environments.

3. Strength-Based Reframing: Moving leaders away from fixating on weaknesses toward identifying shared goals and internal motivation.

4. Sustainable Healing: Developing internal organizational resources to build long-term stability rather than applying temporary patches.

“This book is not about rigid rules or well-charted diagrams; it’s about ideas, hope, and encouragement,” states author Dorothy R. Dann. “It provides leaders with a roadmap to exercise responsibility in effecting a cure and to equip their organizations for a healthier future.”

“Intervention in Church Conflict: A Narrative-Systems Approach” is published by Christian Faith Publishing and is available in paperback, eBook, and audiobook formats through major booksellers worldwide, including Amazon and Barnes & Noble.

About the Author

Dorothy R. Dann is an experienced pastor, counselor, and author. Holding an advanced background in counseling and pastoral theology, she specializes in applying narrative therapy and family systems theory to organizational conflict resolution, leadership development, and congregational health.

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