Shangri-La Group Debuts Its First JEN by Shangri-La Hotel in Hangzhou

Shangri-La Group (“the Group” or “Shangri-La”) today announced the debut of JEN by Shangri-La (“JEN”) brand in Hangzhou with the soft opening of JEN Hangzhou by Shangri-La (“JEN Hangzhou”). Bringing the brand’s “Live New Asia” spirit to one of East China’s most vibrant destinations, where cultural heritage meets fast-evolving urban energy, JEN Hangzhou blends local character with contemporary lifestyle experiences. As the Group’s 10th JEN property globally, the hotel is designed as a lively hub for travellers and the local community to connect, exchange ideas and explore the city from a fresh perspective.

Located in Gongshu District on the former site of the historic Hangzhou Oxygen Plant, JEN Hangzhou sits within Hangzhou Kerry Plaza. The hotel’s design preserves the site’s industrial character through its industrial-style brick walls, complemented by floor-to-ceiling glass to create a modern urban residence with distinctive cultural identity. Artworks throughout the hotel draw inspiration from Hangzhou’s urban culture and the legacy of the Grand Canal, celebrating the city’s relationship with its waterways through a contemporary lens.

Surrounded by cultural landmarks such as the Grand Canal (a UNESCO World Heritage Site) and Qiaoxi Historic District, and well connected to major transport hubs, the hotel offers effortless access for both city exploration and business travel.

Four Dimensions of a Dynamic Lifestyle Experience

JEN STAY

JEN Hangzhou features 176 guestrooms and suites designed for modern comfort. Floor-to-ceiling windows frame panoramic views of the urban skyline or lush greenery, while Deluxe Rooms and above feature double bathtubs for elevated relaxation. All suites include private outdoor terraces, extending the connection between urban views and natural surroundings into an intimate personal space, ideal for sunrise moments or evening wind-downs.

JEN EATS

OpenHouse is inspired by Hangzhou’s cultural heritage and culinary traditions, spotlighting local flavours and regional ingredients in a dining experience that is both elevated and approachable.

The menu presents contemporary interpretations of Jiangnan classics alongside Western favourites and Southeast Asian specialties, bringing together diverse flavours while honouring culinary roots. Whether for everyday dining, business meetings, family gatherings or celebrations with friends, guests will find options to suit every occasion.

For guests on-the-go, OpenHouse also offers a Grab & Go breakfast, featuring light bites, coffee and signature beverages tailored to busy business travellers and urban explorers.

JEN ACTIVE

Designed to help guests keep their wellness routines on track, JEN Active includes a 24-hour fitness centre with state-of-the-art facilities. Beneath a striking glass atrium, the indoor heated swimming pool offers space for both exercise and relaxation, while the sauna provides a restorative post-workout wind-down.

JEN Active also features a recovery-focused spa for guests with specific wellness goals. Personalised treatments blend Asian wellness wisdom with modern recovery science, supporting restoration, resilience and renewed energy.

JEN SOCIETY

The hotel offers more than 330 square meters of event space, including a 240-square-metre ballroom and a 90-square-metre flexible venue, both equipped with advanced audiovisual technology for a wide range of occasions.

An outdoor lawn on the seventh floor further expands the possibilities. From corporate gatherings and private celebrations to intimate weddings and garden parties, JEN Hangzhou provides an inspiring setting for connection, celebration and shared experiences.

Soft Opening Offer

Guests who book directly through https://www.shangri-la.com, WeChat Mini Programme or Shangri-La Circle mobile app can enjoy a special opening rate starting from RMB 762 per room per night. More exciting opening experiences and exclusive offers will be announced soon.