Suncani Hvar Hotels standardizes operations with Shiji’s Infrasys POS across multi-property portfolio

Shiji, the global leader in hospitality technology, announced the successful deployment of its Infrasys POS solution across Suncani Hvar Hotels, one of Croatia’s leading hospitality groups. The implementation enables the company to standardize food and beverage operations across its diverse portfolio of luxury, lifestyle, and heritage properties while improving operational visibility, efficiency, and consistency across more than 40 outlets.

Located on the island of Hvar, Suncani Hvar Hotels operates a collection of distinctive hospitality experiences that span hotels, restaurants, bars, and event venues. As the group continued to evolve its operations, it sought a modern and scalable technology platform capable of supporting multiple properties and service concepts through a single, integrated solution.

With the implementation of Shiji’s Infrasys POS, Suncani Hvar Hotels has unified order management, invoicing, payment processing, and reporting across nine properties. The cloud-based platform provides a consistent operational framework while allowing individual outlets to maintain the flexibility required to deliver unique guest experiences.

The project formed part of a broader modernization initiative aimed at replacing legacy systems and creating a more connected operational environment. By adopting a hospitality-focused POS platform built for enterprise-scale operations, Suncani Hvar Hotels has strengthened its ability to manage performance across properties while simplifying daily workflows for on-property teams.

“At the multi-property level, standardizing operations is essential for maintaining both efficiency and service quality,” said Tomaž Kostanjšek, Sales Manager POS at Shiji. “With Infrasys POS, Suncani Hvar Hotels can manage operations across outlets through a single platform, gaining greater visibility and consistency while giving property teams the flexibility they need to deliver exceptional service.”

Designed specifically for hospitality environments, Infrasys POS helps reduce training requirements through an intuitive user experience while providing real-time reporting and operational insights. This enables management teams to make faster, more informed decisions and respond quickly to changing business needs.

Rather than relying on fragmented systems across individual properties, Suncani Hvar Hotels now benefits from a unified technology foundation that aligns operational processes while supporting the unique service styles and concepts that define its portfolio.

“We selected Shiji Infrasys POS as part of our strategy to modernize and standardize operations across our properties,” said Zdravko Tudor, Director of Sales, Marketing & IT at Suncani Hvar Hotels. “The combination of deep hospitality expertise, scalable technology, and intuitive system design has helped us improve operational efficiency while creating a strong foundation for future growth.”

The official go-live took place on April 25, 2026, marking a significant milestone in the group’s digital transformation journey. The implementation reflects a growing industry trend toward cloud-based, data-driven hospitality platforms that enable organizations to improve operational performance while supporting consistently high service standards.

This collaboration underscores Shiji’s commitment to helping hospitality groups modernize operations at scale through technology designed specifically for the complexities of multi-property environments. By providing a unified operational platform, Shiji enables organizations like Suncani Hvar Hotels to streamline processes, gain deeper business insights, and create the operational foundation needed to support exceptional guest experiences.