MICHELIN Connected Fleet improves fleet managers’ operational performance with an AI assistant integrated into its MyConnectedFleet platform

• In just a few seconds, artificial intelligence gives fleet managers immediate answers to their operational questions, saving them hours of manual research.

• Integrated into the MyConnectedFleet web platform, the MICHELIN AI Assistant provides access to insights based on fleet usage data, making fleet management simpler and more efficient.

• By transforming data into directly actionable insights, it accelerates decision-making and makes a tangible contribution to improving operational performance.

Tested in real-life conditions, the MICHELIN AI Assistant enables users to submit queries such as: “Generate a report showing which drivers in my fleet have been the most fuel-efficient this month”; “Which trucks in my fleet require tire maintenance?”; “How many vehicles are currently off the road?”; or “What is the cost of my fuel consumption this month?”

Designed as a closed system that guarantees data confidentiality, it aims to reduce complexity and support fleet managers in their day-to-day work.

The AI assistant acts as a true partner for managers of heavy goods vehicle (HGV), passenger transport and light commercial vehicle (LCV) fleets, providing insights into fuel consumption, driver behavior and journey-related data. New features will gradually be added to the solution, based on customer feedback.

“The AI Assistant is the natural evolution of our DNA, which is built around supporting our customers. Co-developed with some of our largest customers, it offers a more intuitive way to interact with vehicle usage data, while removing the need to generate multiple reports. Augmented fleet managers can therefore focus fully on the performance of their operations.” — Sophie Foucque, CEO of MICHELIN Connected Fleet, Europe, Africa and Australia.

Key benefits of the MICHELIN AI Assistant include:

• direct access from the MyConnectedFleet web portal;

• immediate answers — whether to quick questions about safety or costs, or to more complex requests such as generating reports and identifying trends, in text or visual form;

• insights based on real-time data.

78% of fleet managers believe that AI will transform the sector*. With this AI Assistant, MICHELIN Connected Fleet provides real-time access to unique expertise built on 130 years of mobility know-how and 30 years of experience in data science. It is a true companion for fleet managers.

In addition to enhancing the fleet manager experience, the AI assistant can be combined with other solutions — intelligent onboard cameras, patented technologies for automatic tire wear inspection, or underinflation alerts — to fit within a comprehensive, consistent approach focused on their practical needs in the age of artificial intelligence.

The MICHELIN AI Assistant is currently available to MICHELIN Connected Fleet customers in the United Kingdom, the United States, France, Spain, Denmark, the Netherlands, Finland, Sweden, Germany and Italy.

^{*Source: MICHELIN Connected Fleet MarketPulse Survey of 400+ Fleet Operators in France and the UK, March 2025.}

Photos and/or attachments available by clicking here.

About MICHELIN Connected Fleet:

MICHELIN Connected Fleet is Michelin’s advanced connected fleet management services and solutions, designed to provide the tools and information fleet operators and managers need to easily manage their fleets on a daily basis, transform their operational efficiency and run sustainable fleets. For more than 20 years, the group has been innovative in sustainable mobility to make it safer, more efficient and more environmentally friendly.

MICHELIN Connected Fleet is committed to understanding customer needs and providing them with pragmatic and quality solutions in the areas that matter most to them: reducing the cost of managing their fleet, increasing productivity, improving driver and vehicle safety, meeting end-customer expectations and ensuring the overall sustainability of their business. More than a supplier, they work as a partner, accompanying companies with recommendations based on mobility data, to give them a competitive advantage. Globally, MICHELIN Connected Fleet customers today represent approximately 300 million journeys per year across Europe, North America and South America – collectively connecting 660,000 vehicles operated by 70,000 customers, spanning 48 countries.

About Michelin:

Michelin is building a world-leading manufacturer of life-changing composites and experiences. Pioneering engineered materials for more than 130 years, Michelin is uniquely positioned to make decisive contributions to human progress and to a more sustainable world. Drawing on its deep know-how in polymer composites, Michelin is constantly innovating to manufacture high-quality tires and components for critical applications in demanding fields as varied as mobility, construction, aeronautics, low-carbon energies, and healthcare. The care placed in its products and deep customer knowledge inspire Michelin to offer the finest experiences. This spans from providing data- and AI-based connected solutions for professional fleets to recommending outstanding restaurants and hotels curated by the MICHELIN Guide. Headquartered in Clermont-Ferrand, France, Michelin is present in 175 countries and employs 129,800 people.