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San Diego Metropolitan Credit Union Deploys TFactor’s KnowledgePortal360 for Key Training Role


LAS VEGAS, Nevada. May 08, 2007 – San Diego Metropolitan Credit Union (SDMCU) has selected TFactor’s KnowledgePortal360 to create compliance and service training programs to support the credit union and its new function as the official Credit Union of the City of San Diego.

SDMCU anticipates this marketing relationship with the City will require increased service level training of its own employees, along with more streamlined training management. This is where KnowledgePortal360, a comprehensive learning management system, plays a pivotal responsibility.

KnowledgePortal360 will allow SDMCU to rapidly build e-Learning content, develop surveys, efficiently distribute content over a secure Internet connection, and manage e-Learning and traditional classroom, instructor-led training.

“We are not content to just call ourselves the City’s official credit union partner, we intend to prove it through unmatched levels of service,” said Linda Rossi, VP of Marketing “But with a diverse target market and multiple branches, we have to tightly synchronize our service level training.”

Cheri Floyd, Learning and Development Manager, affirmed: “KnowledgePortal360 comes with all the capabilities to help us achieve this goal. We can easily develop specialized training content using PowerPoint and then quickly distribute content to all branches and members.”

“With our in-depth understanding of the industry, KnowledgePortal360 was developed to reduce training complexity and costs for organizations like San Diego Metropolitan Credit Union,” said Terry Omojola, TFactor President

He concluded, “We are very proud that San Diego Metropolitan Credit Union selected KnowledgePortal360 to assist their training efforts in such an important marketing endeavour with the City.”

About San Diego Metropolitan Credit Union
San Diego Metropolitan Credit Union (SDMCU) is committed to its community and members and provides services to families and individuals to manage their personal finances. SDMCU has been in business since 1934 and serves over 20,000 members. Corporate headquarters are located in San Diego and information about SDMCU is available at

About TFactor, Inc.
TFactor’s eSolutions provide clients with a cost effective, competitive advantage. TFactor’s eLearning and eMarketing solutions serve a broad portfolio of clients, including Mountain America Credit Union, Anheuser-Busch Employee Credit Union, GeoTek, Inc., Papillon Airline, Los Angeles Police Federal Credit Union, SCE Federal Credit Union, Fiscal Credit Union and CoastHills Credit Union. For more information, please visit


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