Hyper Emerges from Stealth with $6.3M in Funding to Advance Voice AI for Non-Emergency 9-1-1 Calls

• 60% of calls routed to 9-1-1 are not emergencies. Hyper’s voice AI autonomously handles those calls - no hold time, no missed connections, and no added headcount - so dispatchers can focus on what truly matters: answering the most urgent calls faster and saving lives.
• Hyper’s voice AI understands over 30 languages and is trained on 9-1-1 calls to detect intent, gather key details, and escalate only when needed.
• Hyper is scaling to support dispatchers with voice AI built to take on the volume of non-emergency calls flooding 9-1-1 systems.

Hyper, the voice AI company transforming how communities handle 9-1-1 calls, today announced its public launch and $6.3 million in funding led by Eniac Ventures , with participation from Ripple Ventures, GreatPoint Ventures, VSC Ventures, Tusk Venture Partners, K5 Global, Four Acres Capital, TMV, Success Venture Partners, Blue Moon, Trillick Ventures, Alumni Ventures, Headline, and the Yukon Investors Collective.

Funding also includes founders and angel investors from OpenAI, Cohere, OpenGov, Clearco, Flock Freight, Inkblot Therapy, PagerDuty, Presto, Neo Financial, Float Financial, Taiv, Top Hat, BufferBox, TunnelBear, Brex, and URide, along with Gokul Rajaram, a board member at Coinbase, The Trade Desk, and Pinterest.

Four in five emergency call centers are understaffed, and training a dispatcher can take over a year, including months of classroom instruction, supervised probation, and advancement from call-taker to full dispatcher. At peak times, wait times can stretch for minutes, forcing urgent emergencies to queue behind routine calls.

Roughly 60% of calls routed to 9-1-1 aren’t critical emergencies, yet they clog up the lines, delaying response times when every second can mean the difference between life and death.

“Dispatchers are overwhelmed, and every second counts. Hyper filters out the noise so they can stay focused on the calls that save lives,” said Ben Sanders, CEO and co-founder of Hyper.

“9-1-1 is one of those systems we all take for granted, but it’s shockingly outdated and buckling under pressure,” said Nihal Mehta, Founding General Partner at Eniac Ventures. “What got us excited about Hyper wasn’t just the tech. It’s the team - they truly get the complexity of public infrastructure and how to apply AI at a real-world scale. This isn’t some gimmicky voice AI. They’re tackling a massive, urgent problem that impacts millions of lives every single day.”

Hyper’s AI listens, responds, and asks relevant follow-up questions to gather critical information. It routes the call to the correct agency or escalates to a human if needed, within seconds, and in over 30 languages. The system can scale instantly, providing nearly unlimited capacity during call surges, so no one is left waiting.

Hyper’s first agency partners are now graduating from early pilots to full 24/7 live operations — a key milestone on the path to scalable, repeatable deployments. With a focused enterprise outbound strategy underway, the company is actively expanding its footprint across the U.S.

“Most voice AI is built for customer support. We purpose-built ours for public safety,” said Damian McCabe, CPO and co-founder of Hyper. “Hyper is trained on 9-1-1 call recordings, so it understands what matters, what doesn’t, and when to escalate.”

Hyper is already deployed with Public Safety Access Points and Emergency Communications Centers and differentiates itself by delivering live, real-time triage, not chatbots or asynchronous tools. While others are building assistive tech to make dispatcher workflows slightly more efficient, Hyper’s voice AI fully handles the call, saving minutes, not seconds, on every interaction. It operates at the front line: answering the call when it rings, resolving non-emergencies instantly, and escalating only when needed.

The company was founded by a team with a rare blend of public-sector fluency and AI scale experience. Ben Sanders previously helped co-found Clearco, launched Presto (a drive-thru voice automation leader which went public via SPAC), and sold Proof to Daylight Automation. Damian McCabe held product leadership roles at Uber, Meta, Instagram, and IBM, and founded Connected, which scaled to 200 employees before being acquired by ThoughtWorks.

To learn more, visit callhyper.com

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