eDreams ODIGEO and AXA Partners announce strategic partnership to enhance travel protection and flexibility

eDreams ODIGEO, the world’s leading travel subscription platform and one of Europe’s largest e-commerce businesses, together with AXA Partners, a 100% subsidiary of the AXA Group, offering a wide range of solutions in assistance services, travel insurance and Credit & Lifestyle protection, announce their strategic partnership that aims at enhancing travel protection and flexibility for consumers.

AXA Partners becomes the insurance partner for eDreams ODIGEO’s premier travel brands across 15 countries in Europe¹ (eDreams, Opodo, GO Voyages, and Travellink), serving millions of customers annually. The enhanced insurance products will offer the market’s best travel coverages, protecting customers and ensuring peace of mind from the moment they book their trip until they return home. 

The extensive range of coverage includes trip cancellations, medical emergencies, lost baggage, and more. As flexibility and serenity have become crucial for the travellers, this partnership directly responds to these consumer needs by providing tailored insurance and assistance solutions that enhance the travel experience.

César Friol, Chief Ancillaries Officer at eDreams ODIGEO said: “By joining forces with AXA Partners, we are combining the strengths of two industry leaders to deliver greater value and innovation to travellers. This partnership exemplifies our core values of providing choice and flexibility, ensuring that our travellers enjoy the highest level of protection and peace of mind. Our technological and travel expertise combined with AXA Partners’ leading protection solutions will make travel easier and more convenient than ever before. We are proud to offer market-leading insurance and assistance products that cater to the evolving needs of modern travellers, making their journeys more secure and enjoyable.”

Adelane Mecellem, Regional CEO at AXA Partners said: “In AXA Partners we are deeply committed to providing our customers with the very best. Every day, we strive to deliver exceptional service by understanding their needs. This partnership with eDreams ODIGEO, a leader in the industry with a strong presence worldwide, enables us to expand our reach in providing more accessible insurance products and assistance services, ensuring that every trip is supported by the efficiency and reliability our customers expect. Together we are offering safety, convenience and peace of mind.”

About eDreams ODIGEO

eDreams ODIGEO is the world’s leading travel subscription platform and one of the largest e-commerce businesses in Europe. Under its four renowned online travel agency brands – eDreams, GO Voyages, Opodo, Travellink, and the metasearch engine Liligo – it serves millions of customers per year across 44 markets. Listed on the Spanish Stock Market, eDreams ODIGEO works with nearly 700 airlines. The business launched Prime, the first subscription product in the travel sector which has topped over 7 million members since launching in 2017. The brand offers the best quality products in regular flights, low-cost airlines, hotels, dynamic packages, car rental and travel insurance to make travel easier, more accessible, and better value for consumers across the globe. 

About the AXA Partners

AXA Partners is one of the global leaders in Assistance, Credit & Lifestyle Protection, and Travel Insurance. We develop comprehensive integrated solutions within the offerings of our business partners to enhance their customer’s experience or sell directly to customers under the AXA brand. Combining passion and advanced expertise, our 8,000 employees worldwide stand by the customers in their daily lives as well as during unexpected events, with a mission to protect what matters, when it matters. In 2024, AXA Partners posted revenues of €3 billion.

1.  Countries in Europe: Austria, Denmark, Finland, France, Germany, Greece, Italy, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland, UK