Red Hat Announces 2025 Honorable Mentions for Open Source Projects in Latin America

Red Hat, Inc., the world’s leading provider of open source solutions, recognized three clients from Latin America with honorable mentions as part of the Red Hat Innovation Awards, which are presented annually at the company’s global event in the United States. The Red Hat Innovation Awards highlight the achievements of customers who demonstrate creative thinking, problem-solving, and innovative use of Red Hat solutions. This ranges from creative approaches to solving business challenges to driving cultural transformation and process change within organizations.

This year, the companies receiving this recognition for setting best practices within their industries come from the financial sector: Banorte (Mexico), BCI (Chile), and Banestes (Brazil).

Banorte

Banorte, Banco Mercantil del Norte in Mexico, embarked on a technological optimization process of its financial systems to offer more automated, agile, and secure services to its millions of users. With the integration of Red Hat OpenShift, the bank successfully reduced time, costs, and production infrastructure, improving service quality.

The implementation of digital container models enabled the automation of banking services without relying on external providers, while the use of Red Hat OpenShift helped minimize manual activities and optimize customer service response times. Additionally, Banorte developed a corporate training model based on the DevSecOps approach, fostering innovation and supporting the technological transformation of its financial systems.

As a result of this transformation, Banorte saw significant improvements in the efficiency of its digital services. Response times for Banorte Móvil transactions were reduced by up to 35%, and six manual processes were eliminated. The migration of applications to containers significantly cut costs related to traditional infrastructure, and the optimization of Time to Market shortened the time needed to manage, execute, and control banking processes from three weeks to just one day, thanks to the deployment of specialized software.

BCI

The IT Operations Management team at BCI, together with Red Hat, carried out a project to automate repetitive tasks and establish automation governance. The main objective was to simplify operations, reduce risks, and prepare teams to operate with new open source technologies.

With the implementation of Red Hat Ansible Automation Platform, BCI saw improvements in service speed, error reduction, and better use of human resources, allowing employees to focus on higher-impact tasks. Additionally, service availability for customers increased, and a culture of collaboration and transparency was fostered within the team.

BCI also achieved better time distribution, leading to increased service availability and greater efficiency in resource management. The automation of processes such as password resets and ticket management led to a significant reduction in deployment time and the monthly hours spent on manual tasks.

Banestes

Banestes, a traditional financial institution from Espírito Santo, aimed to expand its operations beyond the state but faced technological limitations and a weak collaborative culture. With this in mind, the company worked with Red Hat over a 12-week period to improve its ticket registration process and transform its corporate culture. During this time, Red Hat experts implemented best practices and trained bank employees to establish new standards, practices, and technological benchmarks aligned with the organization’s values.

As a result of this immersive effort, Banestes developed an innovative solution for validating bank slips using tools such as Red Hat OpenShift Container Platform, Red Hat AMQ Streams, and Red Hat 3scale API Management. This initiative led to a significant increase in the number of tickets issued, rising from 900,000 daily to over 540 million. Additionally, it drastically reduced response times for technical issue resolution from 72 hours to just a few minutes and laid the foundation for a collaborative culture focused on cooperation, agility, and collective results.

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