Lufthansa Group simplifies online bookings in cooperation with Visa

From October 2025, Lufthansa Group will introduce the online payment option ’Click to Pay’ on the booking portals of its airlines Lufthansa, SWISS, Austrian Airlines and Brussels Airlines in cooperation with Visa.

Click to Pay’ enables customers to complete online bookings by entering their e-mail address. There is no need to enter debit and credit card details. Instead, consumers can register their debit or credit card once on payment network websites such as Visa and at card-issuing banks and then use ’Click to Pay’. Consumers are recognized via their e-mail address on the booking platforms of Lufthansa Group Airlines or in other online stores. This also works as a guest and for first-time purchases. When paying, customers select card payment and send the order. If authorization is required, this is done via the bank (e.g. confirmation in the banking app). 

In future, ’Click to Pay’ will be available to all Lufthansa Group Airlines guests, regardless of their individual card provider. As Europe’s leading airline group, the Lufthansa Group is thus one of the very first airlines to use "Click to Pay".

“We are constantly improving services for our customers and want to offer them an innovative all-round service at every stage of their journey,” says Dieter Vranckx, Chief Commercial Officer of the Lufthansa Group. “Our partnership with Visa is the next important step in fulfilling this ambition. Today, our guests can already plan and book all aspects of a flight more independently, easily and quickly than ever before. ’Click to Pay’ is a great additional offer that further optimizes the travel experience with our airlines when purchasing a flight ticket.”

“We are delighted to be able to support the Lufthansa Group with the introduction of ’Click to Pay’. For customers of Europe’s leading airline group, completing a purchase will be as easy as contactless payment,” says Albrecht Kiel, Head of Central Europe at Visa. “Click to Pay makes online card payments faster and more secure than ever before.”

More security with Click to Pay

The use of ’Click to Pay’ also increases security when paying online. No card numbers are processed, only digital placeholders. These so-called tokens reduce the risk of becoming the target of fraudulent activities. This is because tokens are worthless if they fall into the wrong hands. Fraud with ’Click to Pay’ is up to 80 percent lower compared to manual card entry without tokens.