ProactiveNet 6.5 Certified ca smart with Unicenter NSM from Computer Associates

Combines Operations Management with Real-Time Data Analysis to Ensure Continuous Business-Focused IT Efficiency

SANTA CLARA, CA, July 15, 2005 – ProactiveNet, Inc., the time-to-value leader in Business Services Management (BSM), announced that its flagship solution has been certified ca smart with Unicenter Network and Systems Management (Unicenter NSM) from Computer Associates International, Inc. (NYSE: CA).

CA’s Unicenter NSM optimizes the availability and performance of systems and networks and can provide business-based status management on additional infrastructure elements such as applications and database systems. Leveraging a powerful data correlation and analysis engine, ProactiveNet tracks the performance of the end-to-end IT infrastructure and can link business process performance with IT services and infrastructure performance in real-time.

Working together, the solutions enable business and technical users to measure the impact of IT infrastructure and business processes in relation to business objectives.

“Organizations must be able to understand and measure the impact of IT on specific business processes,” said Gale Persil, director of Unicenter product management at CA. “ProactiveNet’s real-time analytics engine, when combined with Unicenter NSM, helps significantly increase the level of visibility into IT infrastructure performance as it directly affects business operations.”

ProactiveNet integrates seamlessly with Unicenter NSM via its Enterprise Adapters technology. Enterprise Adapters ensure ProactiveNet deploys quickly and easily, captures all relevant performance and system data, and does not require the installation of additional agents. Unicenter NSM users also can leverage ProactiveNet’s Intelligent Alarm Management capabilities to help reduce the amount of alarms to a few actionable items, and suppress any superfluous alarms that may divert resources away from critical issues.

“ProactiveNet complements Unicenter NSM by combining management information with infrastructure performance data collected by ProactiveNet,” said Ajay Singh, president and CEO of ProactiveNet. “The resulting solution improves operational efficiencies, provides visibility into potential problems before they affect SLAs or application performance, and helps IT and business groups assess IT’s impact on the business.”

ca smart solutions are certified to integrate seamlessly with CA’s industry-leading technologies, providing customers with substantial and immediate business benefits.
About ProactiveNet

ProactiveNet, Inc. is the “Time-to-Value” leader in Business Services Management software solutions for Global 2000 and leading e-commerce companies. The company’s end-to-end solutions deliver unique capabilities to customers with requirements to align IT services to business priorities, seamlessly link business process performance to IT service and infrastructure behaviors, and maximize IT’s value to the business. Achieving value within weeks, ProactiveNet customers measurably improve the availability and performance of IT services, shorten problem resolution times, and reduce SLA non-compliance, while streamlining IT operations and reducing costs. ProactiveNet delivers key capabilities to companies implementing ITIL best practices and has been offering business and IT services management solutions since 1997.

ProactiveNet customers include E*TRADE FINANCIAL, Hoover’s Online, MoneyGram, McKesson and Walmart.com. ProactiveNet delivers key capabilities to companies implementing ITIL best practices and has been offering end-to-end Business and IT services management solutions since 1997. The company is headquartered in Santa Clara, California with international offices in India and the UK. For more information about ProactiveNet, visit www.proactivenet.com and download our ROI studies, or call (877) 277-6686.

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Jim Azevedo

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ProactiveNet

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