Tenyx Announces SOC 2 Type II Certification

June 3, 2024 — Tenyx, a leader in AI voice agents, today announced its award of the SOC 2 Type II certification. This achievement highlights the company’s continued commitment to customer data security and privacy.

“Obtaining SOC 2 Type II certification is a testament to our unwavering commitment and reinforces our promise to provide a secure and reliable platform for our customers,” said Itamar Arel, CEO of Tenyx. “We will continue to prioritize and enhance our security measures to protect our clients’ valuable data.”

SOC 2 Type II certification is the gold standard for data, security, and privacy. This rigorous evaluation includes an extensive audit over several months to appraise a company’s internal security controls, policies, and procedures. It verifies that companies implement necessary controls to protect customer information.

The process involved a thorough, independent audit by accredited third-party firm Strike Graph, where Tenyx was examined against five trust service criteria (TSC) developed by the American Institute of Certified Public Accountants (AICPA): 1) security, 2) availability, 3) processing integrity, 4) confidentiality, and 5) privacy.

Tenyx’s security controls are denoted to effectively protect customers over an extended period of time, and the new certification recognizes the company’s ability to:

• Prevent unauthorized access with advanced security measures

• Ensure system availability to meet company service level agreements (SLAs)

• Maintain process integrity to ensure company systems achieve their intended purposes

• Protect the confidentiality of customer data through strict access controls

• Uphold privacy standards by managing and disposing of data per best practices

Tenyx remains committed to customer security by maintaining the highest data protection standards across the industry. For questions about Tenyx products and services or to request a copy of the company’s SOC 2 Type II report, please contact info@tenyx.com.

About Tenyx

Tenyx delivers AI voice agents that automate voice customer experiences and services for the enterprise. By harnessing our market leading LLM, available on Hugging Face, and other voice-related AI elements, Tenyx allows customers across multiple industries to dramatically increase conversions, qualify leads, and reduce operating costs, all while vastly improving revenue, service levels, and overall customer experience. Tenyx creates services that are naturally engaging, capable of understanding context, and able to offer the sense of immediacy found in human interactions. Learn more at www.tenyx.com.

Contact Information

Eric Gonzalez

Partner

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tenyx@vsc.co