Sustainability Business Division of Schneider Electric Responds to Cybersecurity Incident

• Incident limited to Sustainability Business division 
• No impact on any other Schneider Electric entity  
• Access to business platforms and operations will resume in the next two business days

On January 17th, 2024, a ransomware incident affected Schneider Electric Sustainability Business division. The attack has impacted Resource Advisor and other division specific systems. 

Schneider Electric Global Incident Response team has been immediately mobilized to respond to the attack, contain the incident, and to reinforce existing security measures. 

Sustainability Business division has informed impacted customers.

From a recovery standpoint, Sustainability Business is performing remediation steps to ensure that business platforms will be restored to a secure environment. Teams are currently testing the operational capabilities of impacted systems with the expectation that access will resume in the next two business days.

From a containment standpoint, as Sustainability Business is an autonomous entity operating its isolated network infrastructure, no other entity within the Schneider Electric group has been affected. 

From an impact assessment standpoint, the on-going investigation shows that data have been accessed. As more information becomes available, the Sustainability Business division of Schneider Electric will continue the dialogue directly with its impacted customers and will continue to provide information and assistance as relevant. 

From a forensic analysis standpoint, the detailed analysis of the incident continues with leading cybersecurity firms and the Schneider Electric Global Incident Response team continuing to take additional actions based on its outcomes, working with relevant authorities. 

This information is shared as part of Schneider Electric ongoing commitment to Trust and responsible transparency.