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Tietoevry Care’s data platform optimizes knowledge-based management and saves care professionals’ time – bringing cost savings for Finland’s wellbeing services counties


Finland’s wellbeing services counties are currently under enormous pressure to cut costs and find ways to bring more efficiency to their operations. A key factor in this work is knowledge-based management. Often the problem is that the necessary information is not readily available.

For years, Tietoevry Care has been developing the infrastructure for healthcare data. Our modern next generation platform optimizes the use of data to support decision-making. Data is combined from various systems and sources into a single domain, with the latest analytics tools available for generating insights.

This data platform from Tietoevry Care will help Finland’s wellbeing services counties to improve the availability and effectiveness of care, among other things. The platform has already been adopted by 12 wellbeing services counties.

According to calculations by the Office of the Prime Minister of Finland (in Finnish only), 80% of health and social care costs are incurred by 10% of the population. Six out of ten of these citizens make overlapping or even unnecessary visits to both health and social care services. The understanding of their overall needs is blurry.

Identifying people who are heavy users of health and social care services requires data that is currently scattered between different domains and systems. Often these systems do not interact with each other, so collecting, combining and comparing the data can be slow and difficult. Sometimes it’s simply impossible.

These are the challenges that Tietoevry Care’s data platform has been developed to tackle in compliance with data protection and security requirements. Using continuous data integration, information on the use of health and social care services is collated into the platform.

This combined data then provides an umbrella view on which social and health services are being used, and to what extent. The data platform helps with estimating the need for services, observing healthcare waiting lists, and monitoring illnesses in real time. The health and social care team can evaluate together with the citizen what services will deliver the best overall impact for their particular case. Patient notes and other data are vital for research purposes too.

Faster and smoother work in the wellbeing services counties

Among those utilizing the data platform is the Kanta-Häme Wellbeing Services County.

“The biggest benefit comes from combining widespread data from multiple different sources and used for different purposes. The needs related to knowledge-based management are concentrated in one place, and data can be delivered from the same platform to national registers and various research purposes. Utilizing the same database significantly decreases workload, as the work would otherwise multiply as the number of use cases increases. We can use the data in customer guidance by evaluating risk factors and the need for services. This way we will abide by one truth, so to speak, since the data is not located in several different places,” says Katja Antikainen, Director of Information and Impact at the Kanta-Häme Wellbeing Services County.

Since early 2023 the data platform has also been used by the Western Uusimaa Wellbeing Services County.

“The platform has increased agility and transparency in our development work. For example, we can quickly provide the management team with a report where we combine and harmonize several client and patient information systems, as well as economic and personnel data. It has been important to us that our personnel can see what is happening on the platform and can work on it themselves. This will add to the meaningfulness of the work and make it easy to go deeper into the data and other phenomena,” says Yrjänä Hynninen, Director of Information Management at Western Uusimaa Wellbeing Services County.

“The ultimate purpose of the data platform is to utilize the vital information to support easier and faster decision-making. This will save care professionals’ time and help to facilitate their work, instead of them need to collect the data manually. It also provides much-needed cost savings,” says Niina Siipola, Head of AI and Data Solutions at Tietoevry Care.


Tietoevry creates purposeful technology that reinvents the world for good. We are a leading technology company with a strong Nordic heritage and global capabilities. Based on our core values of openness, trust and diversity, we work with our customers to develop digital futures where businesses, societies, and humanity thrive.

Our 24 000 experts globally specialize in cloud, data, and software, serving thousands of enterprise and public-sector customers in more than 90 countries. Tietoevry’s annual turnover is approximately EUR 3 billion and the company’s shares are listed on the NASDAQ exchange in Helsinki and Stockholm, as well as on Oslo Børs.

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