Deliver Your News to the World Welcomes Catherine Powell and Rich Serino as Board Members

Airbnb Global Head of Hosting Catherine Powell and former FEMA Deputy Administrator Rich Serino join’s Board of Directors.


For more than a decade, Airbnb and have connected people in times of crisis to free, temporary stays with the support of Hosts and non-profit organizations around the world. The inspiration for began in 2012 with a single Host named Shell who opened up her home to people impacted by Hurricane Sandy. Since then, Airbnb and have offered emergency stays for nearly 300,000 people, and guests have booked over 1.5 million nights.1

Established as an independent non-profit organization in December 2020, is governed by its Board of Directors, who play an instrumental role in guiding its work and mission. is excited to announce two new members of its Board of Directors: Catherine Powell, Global Head of Hosting at Airbnb, and Rich Serino, a Distinguished Visiting Fellow at Harvard’s School of Public Health and former Deputy Administrator of the Federal Emergency Management Agency (FEMA).

Bringing industry expertise to advance’s mission

Catherine and Rich each bring decades of industry expertise to help scale its work and connect more people in need of emergency stays.

Rich has extensive leadership in emergency management, emergency medical and homeland security at local, state, federal, and international levels. He is currently a Distinguished Visiting Fellow at Harvard’s School of Public Health, supporting the National Preparedness Leadership Initiative. Rich was appointed by President Obama and confirmed by the Senate as the Federal Emergency Management Agency’s (FEMA) eighth Deputy Administrator in October 2009 and served until 2014. During that time, Rich served as the agency’s Chief Operating Officer where he managed a budget of more than $25 billion and responded to over 60 national disasters, including flooding, wildfires, tornadoes, and hurricanes across the US. Prior to his appointment as Deputy Administrator, Rich spent 36 years at Boston Emergency Medical Services (EMS) where he rose through the ranks to become Chief and bolstered the city’s response plans for major emergencies.

I am honored to join the Board of since I have seen first hand the need for short-term housing after a disaster or crisis. The ability to house an individual or a family in their time of need can be truly life changing, and has and will continue to save and change lives by assisting with short-term housing. —Rich Serino

As the company’s Global Head of Hosting, Catherine oversees Airbnb’s community of more than 4 million Hosts. Prior to Airbnb, Catherine spent over 15 years at The Walt Disney Company, most recently as the President of Disney Parks Western Region. Catherine also serves as’s executive sponsor at Airbnb, leading collaboration between and the company and ensuring has the resources it needs to provide emergency stays for people around the world. She offers invaluable insights as relies on welcoming Hosts who open their homes to refugees, asylum seekers, and people fleeing natural disasters.

Working closely with its partners and Hosts, has seen its impact dramatically increase and has recently carried out some of its largest responses to date. Since war broke out in Ukraine, for example, the organization has connected over 135,000 refugees fleeing Ukraine to temporary stays. It has been incredible to support this work, and I am honored to deepen my involvement with as a Board Member. —Catherine Powell

Drawing from their unique expertise, Catherine and Rich will continue to help expand its impact.’s Board of Directors now consists of seven leaders spanning the technology, design, non-profit, academic, and global humanitarian sectors. Together, they provide oversight and guidance for’s work and priorities. Learn more about’s Board members here.


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1 Refers to emergency stays from 01/01/2012 to 06/01/2023


About Airbnb

Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed 1.4 billion guest arrivals in almost every country across the globe. Every day, Hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

About is a nonprofit organization dedicated to facilitating temporary stays for people in times of crisis around the world. operates independently and leverages Airbnb, Inc.’s technology, services, and other resources at no charge to carry out’s charitable purpose. The inspiration for began in 2012 with a single host named Shell who opened up her home to people impacted by Hurricane Sandy. This sparked a movement and marked the beginning of a program that allows Hosts on Airbnb to provide stays for people in times of need. Since then, the program has evolved to focus on emergency response and to help provide stays to evacuees, relief workers, refugees, asylum seekers, and frontline workers fighting the spread of COVID-19. Since then, Hosts have offered to open up their homes and helped provide accommodations to 100,000 people in times of need. is a separate and independent entity from Airbnb, Inc. Airbnb, Inc. does not charge service fees for supported stays on its platform.

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