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Lowell goes live with the Tietoevry Collection Suite Nova on a SaaS model

Leading international credit management company, Lowell, has gone live with the Tietoevry Collection Suite Nova on a SaaS model, as they accelerate their digital transformation journey.


Lowell has been utilizing Tietoevry’s Collection platform, which has now been transitioned into a software-as-a-service solution (SaaS). With this Lowell will be able to improve agility, time to market and efficiency by consolidating services and platforms across markets.

As one of the largest companies in Europe – across the full value chain of Credit Management Services – Lowell has been working closely with Tietoevry for several years. During this time, they have been utilizing Tietoevry’s Collection platform Nova with a tailormade setup, which now has been migrated to a Software-as-a-Service (SaaS) solution provided from Tietoevry’s private cloud.

“Moving to the SaaS delivery model of our Nova platform is a step we take together with Tietoevry Banking. We are confident this will improve our capabilities to provide better services to all our clients,” says Juha Wilkman, Director, Lowell Group IT.

With the transition successfully completed, Lowell can begin utilizing the SaaS solution to serve their customers. The secure and compliant SaaS solution delivers added efficiency thanks to fully automated business processes, enables faster time to market of new services and opens for seamless integrations through APIs. This will generate lower and more predictable operational costs and enable Lowell to put more focus on developing and exploring new digital opportunities.

“Customers who move from on-prem solutions to our SaaS gets all the benefits of our Collection Suite Nova – a modular platform for automated debt collection that ensures greater cash flow as well as debtor customer care – combined with the flexibility and scalability of a SaaS solution. Lowell is now ready to meet the future in credit management,” says Pär Johansson, Head of Credit, Tietoevry Banking.

Read more about Debt collection and Collection Suite Nova


About Lowell

Lowell is one of Europe’s largest credit management companies with a mission to make credit work better for all. It operates in the UK, Germany, Austria, Switzerland, Denmark, Norway, Finland, Sweden and The Netherlands.

Lowell was formed in 2015 following the merger of the UK and German market leaders: the Lowell Group and the GFKL Group. In 2018, Lowell completed the acquisition of the Carve-out Business from Intrum, which has market leading positions in the Nordic region. It is backed by global private equity firm Permira and Ontario Teachers’ Pension Plan.

About Tietoevry

Tietoevry creates digital advantage for businesses and society. We are a leading digital services and software company with local presence and global capabilities. Our Nordic values and heritage steer our success. Headquartered in Finland, Tietoevry employs around 24 000 experts globally. The company serves thousands of enterprise and public sector customers in more than 90 countries. Tietoevry’s annual turnover is approximately EUR 3 billion and its shares are listed on the NASDAQ in Helsinki and Stockholm as well as on the Oslo Børs.

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