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FluentStream Wins Silver for SMB Service of the Year in Best in Biz Awards

UCaaS Provider Recognized for Compelling Cloud-Based Communications Services and 24/7 US-based Human Customer Support

Denver, CO – WEBWIRE

"We are honored to receive this recognition for our cloud-based communication services that give SMBs the tools they need, so they can operate their businesses efficiently and cost-effectively,” Cass Gilmore, CEO, FluentStream, said.

Best in Biz Awards 2022 has named FluentStream a Silver winner in the Small or Medium Business Service of the Year category. Best in Biz Awards is the only independent business awards program judged each year by prominent editors and reporters from top-tier publications in North America. FluentStream, the fastest-growing UCaaS provider for small and mid-sized businesses, has experienced 70% customer growth since January 2021.

FluentStream provides its SMB customers with a full range of communications services that support hybrid and remote work environments. As companies continue to adjust their work environments to meet the needs of employees, having access to flexible, reliable communication options have proven invaluable for thousands of FluentStream customers. These services combined with FluentStream’s 24/7 U.S.-based human customer support, have enabled many SMBs to remain operational, despite the challenges prompted by the pandemic.

“Best in Biz Awards showcase the best of the best in products and services for companies desperately needing solutions in our rapidly changing world, particularly with the substantial staffing shortages companies are experiencing globally,” said Rob Enderle, Unfiltered Opinion, having judged his first Best in Biz Awards. “The awards showcase an unbiased view of tools that could impact many struggling companies, particularly SMBs, which often lack the resources and dedicated IT personnel to flesh out critical options adequately.”

FluentStream provides customers with its customizable communication platform that offers 100+ features to support hybrid and remote work environments, including cloud-based calling, video conferencing, remote system administration and analytics, and the ability to integrate with widely used CRM tools such as Salesforce, making it possible for FluentStream customers to thrive from any location or device. The company continues to evolve its technology based on customer needs, such as providing integrated telephony and contact center features to help its customers provide the best experience for their customers, regardless of where they conduct their work or what device they use.

“We are honored to receive this recognition for our cloud-based communication services that give SMBs the tools they need, so they can operate their businesses efficiently and cost-effectively,” Cass Gilmore, CEO, FluentStream, said.

To learn more about FluentStream’s service offering, visit For a full list of winners in Best in Biz Awards 2022, visit

About FluentStream
FluentStream is a cloud communications company that simplifies and automates how small to medium-sized businesses communicate with their customers. FluentStream enables service, sales and other professionals to deliver an exceptional customer experience from any device or location. Inc. 5000 has recognized FluentStream as one of the fastest-growing private companies for five consecutive years, and BuiltIn named FluentStream one of the best places to work. For more information, visit and connect on Linkedin.

About Best in Biz Awards
Since 2011, Best in Biz Awards has been the only independent business awards program judged by a who’s who of prominent reporters and editors from top-tier publications from North America and around the world. Over the years, judges in the prestigious awards program have ranged from Associated Press to the Wall Street Journal and winners have spanned the spectrum, from blue-chip companies that form the bedrock of the global economy to some of the world’s most innovative start-ups and nimble local companies. Each year, Best in Biz Awards honors are conferred in two separate programs: North America and International, and in 100 categories, including company, team, executive, product, and CSR, media, PR and other categories. For more information, visit:

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