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Zipline Named a Vendor to Watch by Enterprise Management Associates

Leading research and analyst firm recognizes Zipline for its innovative distributed workforce communications technology and ambitious commitment to customers


San Francisco – WEBWIRE

“This recognition from EMA is an energizing testament to the innovation and value Zipline is bringing to our customers every day,” said Zipline CEO and Co-Founder Melissa Wong. “Amid an unpredictable and challenging year for many businesses across the world, we’re proud to have enabled organizational agility, ensured employee engagement, and helped deliver a better customer experience.

Zipline, the operations platform for distributed teams, announced today that it has been named a Vendor to Watch by Enterprise Management Associates (EMA), a leading IT research and industry analysis firm. 

EMA defines its “Vendors to Watch” as companies that deliver unique customer value by solving problems that previously went unaddressed or provide value in innovative ways. The designation rewards vendors that go off the beaten path and have defined their own market niches.

“This recognition from EMA is an energizing testament to the innovation and value Zipline is bringing to our customers every day,” said Zipline CEO and Co-Founder Melissa Wong. “Amid an unpredictable and challenging year for many businesses across the world, we’re proud to have enabled organizational agility, ensured employee engagement, and helped deliver a better customer experience.   

EMA’s recognition of Zipline comes on the heels of the release of Zipline360 earlier this year, the latest evolution of the product and a one-stop shop for distributed workforce communications that delivers brand execution results that benefits frontline teams at Sephora, Rite Aid, Allbirds, and American Eagle Outfitters.

“Zipline solves the last-mile problem for large organizations that depend on the performance of individuals working in field or branch locations,” writes EMA Research Director Valerie O’Connell in the report. “Zipline gives each person the information they need to know each day clearly and simply. Meanwhile, back at headquarters, Zipline simplifies the challenge of coordinating information streams and requests from otherwise unrelated teams.”

Founded in 2014, Zipline was built on the belief that retail workers could operate in a more informed, effective, and efficient way with better technology. More than 70 world-class brands later, Zipline is applying those same principles to distributed teams in retail stores, distribution centers, banks, and construction. Zipline users feel more connected to their brand’s mission, understand what’s expected of them, and are more successful and satisfied in their jobs. In turn, brands achieve greater business success and fulfill their vision for both customers and employees. 

To read EMA’s Vendor to Watch featuring Zipline, click here.

About Zipline
Zipline is the leading provider of execution solutions for brands with field locations. Zipline helps brands streamline and coordinate communications with the field in a way that makes store teams happier and more productive, ultimately improving sales and customer experience. Brands that use Zipline experience a 130% increase in sales execution and millions of dollars in labor savings annually. The company has a Net Promoter Score of 78, and CBInsights ranked Zipline as one of the 100 most promising B2B retail tech companies in the world. Zipline is Great Place to Work-certified for its employee engagement, culture, and healthy work-life balance. Today, more than 55 brands like Rite Aid, Sephora, Gap Inc., and AEO Inc. depend on Zipline to align and empower their field teams worldwide.

About EMA 
Founded in 1996, Enterprise Management Associates (EMA) is a leading industry analyst firm that specializes in going “beyond the surface” to provide deep insight across the full spectrum of IT management technologies. EMA analysts leverage a unique combination of practical experience, insight into industry best practices, and in-depth knowledge of current and planned vendor solutions to help its clients achieve their goals. Learn more about EMA research, analysis, and consulting services for enterprise IT professionals, and IT vendors at www.enterprisemanagement.com or follow EMA on Twitter or LinkedIn.



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