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Retail Zipline Receives Great Place to Work Certification

Compared to the 59% of workers at a typical company, 97% of Retail Zipline’s workforce stated that the company is a great place to work


Retail Zipline, the operations platform that powers retail’s most complex work, today announced its Great Place to Work® Certification. Great Place to Work is the global authority on workplace culture, employee experience, and the leadership behaviors proven to deliver market-leading revenue and increased innovation. 

Since 1992, Great Place to Work has surveyed more than 100 million employees worldwide, helping organizations quantify their culture and produce better business results by creating a high-trust work experience for all employees. In 2020, more than 10,000 organizations participated in Great Place to Work’s employee survey process, representing the voices of 10.2 million employees in 92 countries.

“I’m thrilled we’ve been able to create a culture of inclusivity where our employees feel respected and take pride in their work,” said Melissa Wong, CEO and Co-founder of Retail Zipline. “It feels great to work with a team that genuinely wants to make an impact with their work and is passionate about how we partner with each other and our customers. It’s a privilege to help facilitate a company workplace where employees feel nurtured and empowered. 

Retail Zipline on average scored higher on several metrics than 2020’s Great Place to Work Top 100, with a whopping 97% of the company’s workforce saying, “Taking everything into account, I would say this is a great place to work,” compared to 91% of employees at other top companies and 59% of workers at a typical company. Retail Zipline’s overall average—measuring credibility, respect, fairness, pride, and camaraderie—was seven percentage points higher than the average top company. On credibility, which measures whether “management hires people who fit in well here,” employees scored the company an amazing 100%. Overall, Retail Zipline was named a “High-Trust Culture.”
The San Francisco-based company also scored high on work-life balance, with most employees saying it allows them to take off from work when necessary and that they’re able to balance work with their personal lives. Employees also said they receive a fair share of the organization’s profits, with 93% agreeing with the statement, “People here are paid fairly for the work they do,” compared to 78% of employees at 2020’s Top 100 Great Place to Work companies.

Beyond work-life balance and compensation, Retail Zipline employees also reported that management recognizes them for their work, with 93% agreeing that company leaders appreciate their good work and extra effort. Nine out of 10 employees said that “Everyone has an opportunity to get special recognition.”

Comprised of retail experts who’ve experienced communication challenges first-hand, Retail Zipline has always been a remote workforce, with employees around the globe. The company serves more than 270,000 users in more than 17,500 stores. Learn more about joining the Retail Zipline team here:

About Retail Zipline:
Retail Zipline is the leading communication and in-store execution platform for retailers. Built with the complexities of retail in mind, Retail Zipline helps HQ streamline and coordinate communications with the field in a way that makes store teams happier and more productive. To learn more, please visit,

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