Birdeye names Walt Weisner as Chief Customer Officer
Weisner brings 20+ years of customer-centric leadership experience at companies such as BlueJeans and RingCentral
It’s exciting to join a customer-centric company that’s leading the customer experience space forward. The demand for a full-service customer experience platform for multi-location businesses is greater than ever, and Birdeye has managed to maintain a laser-focus on customer happiness."
Birdeye, the leading all-in-one customer experience platform, has appointed Walt Weisner as Chief Customer Officer. Weisner has spent more than 20 years working to delight customers at Silicon Valley’s most successful companies. Weisner will be leading Birdeye’s Customer Success, Onboarding and Support teams, ensuring that every Birdeye customer gets the most out of the company’s award-winning platform.
Weisner previously led Customer Operations at world-class, customer-focused enterprises such as RingCentral and WebEx. Most recently, he served as the Chief Customer Officer at the BlueJeans Network by Verizon, and helped to build a differentiated customer experience from end-to-end.
“It’s exciting to join a customer-centric company that’s leading the customer experience space forward,” said Weisner. “The demand for a full-service customer experience platform for multi-location businesses is greater than ever, and Birdeye has managed to maintain a laser-focus on customer happiness, even through a global pandemic. It feels great to join a company with a dedicated team and an innovative product, and I can’t wait to see what 2021 has in store for Birdeye.”
Weisner joins Birdeye at a moment of rapid growth for the company, following significant enterprise customer wins and extensive product innovation in 2020. With more than 60,000 customers using the platform, Birdeye is stepping into the new year poised to dominate the customer experience space.
About Birdeye
Birdeye is the all-in-one customer experience platform that provides businesses with the tools to deliver great experiences at every step of the customer journey.
More than 60,000 businesses of all sizes use Birdeye every day to be found online and chosen through listings and reviews, be connected with existing customers using text messaging, and deliver the best end-to-end customer experience with survey, ticketing and insights tools.
Learn more at birdeye.com.
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Chief Customer Officer- Contact Information
- Jay Hinman
- Head of Product Marketing
- Birdeye
- jay.hinman@birdeye.com
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