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Waldorf Astoria and Conrad Recognized With 14 Condé Nast Traveler 2020 Readers’ Choice Awards

Eight properties ranked within top 10 and six properties ranked within top five


Condé Nast Traveler announced the results of its 33rd annual Readers’ Choice Awards, recognizing 14 unique properties within Hilton’s (NYSE: HLT) luxury portfolio. Waldorf Astoria Hotels & Resorts earned 11 property awards and Conrad Hotels & Resorts earned three property awards for best-in-class hotels around the globe.

The Condé Nast Traveler Readers’ Choice Awards are the longest-running and most prestigious recognition of excellence in the travel industry. More than 715,000 Condé Nast Traveler readers submitted an incredible number of responses rating their travel experiences across the globe.

Of the 14 Hilton luxury properties recognized, six were ranked in the top five, and eight properties were ranked in the top 10 in each of their respective categories. Two properties secured the coveted number one ranking with The Roosevelt New Orleans, a Waldorf Astoria Hotel ranking as the top hotel in New Orleans and Waldorf Astoria Beijing coming in as the first choice among all hotels in China.

“We are honored to have 14 properties included in Conde Nast Traveler Readers’ Choice Awards, with over half recognized among the top 10 in their category,” said Dino Michael, Global Head, Luxury Brands, Hilton. “This acknowledgement reflects the unwavering commitment we have to our guests – particularly in these uncertain times – as we continue to provide enriching and unforgettable experiences and uniquely personalized service in unique destinations around the world.”

Hilton’s luxury category, which includes Waldorf Astoria, LXR and Conrad brands, make up nearly 75 properties in more than 30 countries around the world – with more than 40 properties in the pipeline or various stages of development. Over the next 18 months, Hilton’s luxury brands will add 15 hotels and resorts to their global portfolio, including Waldorf Astoria hotels and resorts in Monarch Beach, Xiamen and Cancun; LXR properties in Kyoto and Las Vegas; and Conrad hotels in Las Vegas and Kuala Lumpur, to name a few.

The 2020 Readers’ Choice Awards are published on Condé Nast Traveler’s website at and celebrated in the November issue of Condé Nast Traveler US and UK print editions. 

The full list of Waldorf Astoria and Conrad properties recognized is as follows: 


Top 10 Hotels in New Orleans

  • #1 The Roosevelt New Orleans, A Waldorf Astoria Hotel

Top 12 Resorts in USA/Florida/Keys

  • #11 Casa Marina Key West, A Waldorf Astoria Resort 

Top 20 Resorts in USA/Hawaii

  • #14 Grand Wailea, A Waldorf Astoria Resort 


Top 20 Resorts in Mexico

  • #4 Waldorf Astoria Los Cabos Pedregal 


Top 30 Hotels in Europe/UK/London

  • #3 Waldorf Astoria Edinburgh – The Caledonian

Top 10 Hotels in Europe/Italy/Rome

  • #4 Rome Cavalieri, A Waldorf Astoria Resort


Top 20 Hotels in Asia/China

  • #1 Waldorf Astoria Beijing
  • #2 Waldorf Astoria Shanghai on the Bund
  • #15 Waldorf Astoria Chengdu

Top 10 Hotels in Asia/Japan

  • #9 Conrad Tokyo


Top 25 Resorts in Australia/Pacific

  • #13 Conrad Bora Bora Nui


Top 30 Resorts in The Indian Ocean

  • #30 Conrad Maldives Rangali Island


Top 15 Hotels in The Middle East

  • #6 Waldorf Astoria Dubai Palm Jumeriah
  • #13 Waldorf Astoria Jerusalem 

About Condé Nast Traveler

Condé Nast Traveler is the world’s most distinguished travel title providing inspiration and advice for discerning travelers. Authoritative and influential, Condé Nast Traveler is a multi-platform, transatlantic brand. Publishing US and UK print editions under Editor-in-Chief Melinda Stevens, Condé Nast Traveler offers award-winning expertise in luxury travel from around the world. For more, visit

About Hilton

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 18 world-class brands comprising more than 6,200 properties with more than 983,000 rooms, in 118 countries and territories. Dedicated to fulfilling its mission to be the world’s most hospitable company, Hilton welcomed more than 3 billion guests in its 100-year history, earned a top spot on the 2019 World’s Best Workplaces list, and was named the 2019 Global Industry Leader on the Dow Jones Sustainability Indices. In 2020, Hilton CleanStay was introduced, bringing an industry-defining standard of cleanliness and disinfection to hotels worldwide. Through the award-winning guest loyalty program Hilton Honors, the 108 million members who book directly with Hilton can earn Points for hotel stays and experiences money can’t buy, plus enjoy instant benefits, including digital check-in with room selection, Digital Key, and Connected Room. Visit for more information, and connect with Hilton on Facebook, Twitter, LinkedIn, Instagram and YouTube.

About Conrad Hotels & Resorts

Spanning five continents with nearly 40 properties, Conrad Hotels & Resorts has created a seamless connection between contemporary design, leading innovation and curated art to inspire the entrepreneurial spirit of the globally connected traveler. Conrad is a place where guests can experience service and style on their own terms – all while connecting with local and global culture. Connect with Conrad by booking at or through the Hilton Honors mobile app. Learn more about the brand by visiting, and follow us on Facebook, Instagram, and Twitter.

About Waldorf Astoria Hotels & Resorts

Waldorf Astoria Hotels & Resorts is a portfolio of 32 iconic properties that creates a unique sense of place with a relentless commitment to personal service and culinary expertise in landmark locations around the world. Unified by their inspirational environments and True Waldorf Service, Waldorf Astoria hotels deliver graceful service from the moment a guest books through checkout. In addition to the brand’s renowned hotel offerings, Waldorf Astoria boasts a best-in-class residential portfolio, including 18 properties either open or in development, that provide the comfort of a private home combined with the unsurpassed amenities and legendary service of Waldorf Astoria. Waldorf Astoria is a part of Hilton, a leading global hospitality company. Experience Waldorf Astoria by booking at or through the Hilton Honors mobile app. Learn about the brand by visiting, and follow Waldorf Astoria on Twitter, Instagram, and Facebook.

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