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Omantel expands Ericsson managed services partnership

Ericssonís managed services partnership with Omani communication services provider Omantel has been renewed and expanded for a further five years.


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Ericsson and Omantel executives at a signing ceremony for the managed services contract expansion.
Ericsson and Omantel executives at a signing ceremony for the managed services contract expansion.

The deal covers fully managed end-to-end multivendor operations services including nationwide network operations, as well as field support and maintenance for Omantelís fixed-line access, 2G, 3G, 4G and future 5G access. Ericsson has been am Omantel managed services partner since 2016.

The deal includes Network Functions Virtualization (NFVI) and the deployment of automation platforms to allow Omantel to increase operational network efficiency and further enhance customer experiences for subscribers.

Ericsson will enable Omantel to lower operational expenses as well as helping to create sustainable differentiation by evolving from a focus on network-centric operations focus to user experience-centric operations anchored by Ericssonís automation use cases.

Talal Said Al Mamari, CEO, Omantel, says: ďExpanding our long-term partnership with Ericsson with the implementation of its innovative solutions is in line with our strategy to focus on our core business of providing a convergence of communications, and information to our customers and to deliver the best possible service to our growing customer base.† The deal covers network operations and field maintenance for Omantelís multivendor mobile networks, including access and core technologies. We at Omantel work with international companies such as Ericsson to bring extensive management Services expertise to our network.Ē†

Fadi Pharaon, President, Ericsson Middle East and Africa, says: ďThis agreement reinforces our long-standing partnership and commitment to Omantel. It will enable us to evolve Omantelís network from a network-centric to a user-experience-centric network leveraging Ericssonís automation use cases. This will create a differentiated experience for Omantelís subscribers.Ē

Find out more About Ericsson Managed Services.


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