Satama Implements a Global Intranet for Elcoteq

December 19, 2006

Elcoteq has modernised its global intranet service to better suit the needs of an international enterprise. The objective of the modernisation was to update the content management system, establish a uniform procedure for managing the sites, enable teamwork over the intranet and provide the staff, who are dispersed across several continents, with an efficient means for their work. Elcoteq entrusted the implementation of the project to Satama and chose software by Microsoft.

The planning of the project began with a survey that assessed the needs of the users. Based on the development suggestions that were received, a new business-wide intranet was created, containing information and services that are common to everyone at Elcoteq. Local intranets were revised so that they now correspond to each plant’s internal needs. In addition, procedures were established for setting up department, team and project specific share points. Technically speaking, the system is based on Microsoft’s portal products - the Content Management Server and the SharePoint Portal Server.

The large number of users and their geographical dispersion brought challenges in terms of planning the system. “Our staff outside Europe need not only information from the concern but also local information in their local language. In order to ensure efficiency at work, we distributed the plant-specific intranets and share points to servers in Europe, Asia and North America,” explains Lauri Tarkkonen, Project Manager at Elcoteq.

Elcoteq had already had good experiences with the teamwork and document management opportunities that Microsoft’s products provide: “Our extranet, which we use for our partnership network, is based on SharePoint. Thanks to the familiar and easy-to-use solution, our users have been keen to set up share points for distributing both project-specific and unit-specific documentation,” Tarkkonen adds.

From the users’ point of view, Microsoft’s portal products have been merged into a seamless package. “End users do not have to worry about what products were used in the implementation: the interface and the services remain consistent throughout the global intranet,” says Matti Blomqvist, Senior Consultant in charge of the project at Satama.

In addition to the interface, the structure of the service also needed customising: “With substantial portals such as this one, the ease of finding information becomes crucial. This solution provides a comprehensive search tool as well as a centralised view of the user’s own share points. What is more, share points are automatically compiled into thematic concepts that can be easily integrated into other parts of the service,” Blomqvist concludes.

Elcoteq SE:
Elcoteq is a leading electronics manufacturing services provider that specialises in telecommunications products and clients. Elcoteq offers engineering, manufacturing, materials handling and after-sales services for telecommunications products worldwide, covering the entire life cycle of the clients’ products. Amongst others, Elcoteq makes mobile telephones and modules, digital receivers, base stations and microwave links. Elcoteq operates on four different continents in 16 different countries, and it employs around 25,000 people. In 2005, the business recorded a turnover of 4.2 billion euros. Elcoteq SE is listed on the Helsinki Stock Exchange. / www.elcoteq.com

Satama Interactive Plc:
Satama is a leading digital services company. Our aim is to combine talent and technology to make work and client dialogue simple, fun and profitable. Our services portfolio focuses on three core business areas: Marketing, Productivity and Mobility. There are 350 experts in the Satama Group. We are based in Finland in Helsinki, Tampere and Turku, and in Amsterdam, Dusseldorf and Stockholm. Satama’s net sales in 2005 were EUR 27.5 million. Satama Interactive Plc (SAI1V) shares are listed on the Helsinki Stock Exchange./www.satama.com

Contact Information

Matti Blomqvist

Senior Consultant

Satama Interactive Plc

Contact via E-mail